Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
2
Slow
on June 26, 2022
Posted by: Slow motor one
from Minnesota
I don't know where the lightning speed is but it is slower downloading or loading apps than my old motor one 5G
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, June 27, 2022
We're sorry to know that you're experiencing slowness on your Moto One 5G phone, Slow. We stand by our phones and this is something we want to take a look at. Please check the email we sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Quick Response
on June 27, 2022
Posted by: Opal
from Piscataway, NJ
I purchased a few weeks ago, so far very happy with. Motorola are affordable and make sense.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 28, 2022
Hi Opal, We are pleased to have you as a part of the Motorola family and we're happy to hear that you're having fun with your new phone. If you like, you can be a part of our official Moto One 5G community page here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great value for the features and the perks
on June 29, 2022
Posted by: Jaomat
from Orlando FL
Fantastic. I love so many great features it has that we're not in my Samsung Galaxy note 8. The only thing I miss my old phone is the back button when you are browsing. Maybe it's there I just need to discover it
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 29, 2022
Thank you for the positive review, Jaomat. Glad that you like it and that you are enjoying the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Finally an affordable 5g
on July 5, 2022
Posted by: Brtt
from Michigan
Have been using for about a week and a half ,so not fully into yet ,but everything is as advertised battery lasts two days with moderate use and trying not to charge till almost dead, display is really good in sun ,the only reason I didn't go five stars ,I have big hands and without a case this phone is slippery,,get a case as soon as possible or put grip tape on it ,,haha
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, July 5, 2022
Hi Brtt, We are so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
4
Great value
on July 5, 2022
Posted by: SpeareX27
from Central Indiana
This phone is a great value. The processor is plenty fast for all I use it for. It finally updated to Android 11 in June 2022. Hopefully It updates to twelve before Motorola stops support. I really like the larger 6gb of RAM and 128 gb of vs the Verizon version of this phone.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, July 6, 2022
Thank you for choosing us, SpeareX27. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto One 5G Ace community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
3
Doesn't connect completely on certain apps.
on July 16, 2022
Posted by: Ladydancer38
from Houston TX
I bought this phone thinking that it would be an upgrade to the phone that I bought a year and a half ago. Because it is 5G. But, I have to restart it practically every time I try to log on to Facebook to be able to get completely signed in. It is a pain in the neck.
No, I would not recommend this to a friend.
Response from motorola.comBy Rizza, Motorola Customer Care, July 16, 2022
Hi Ladydancer38, Thank you for taking the time to share your feedback. We're sorry to know that you're experiencing this kind of problem. Please try to clear the data of your Facebook app. To do this, go to Settings > Apps and notification > See all apps > Look for Facebook > Storage & Cache > Clear Data/Storage. If you have further questions or concerns, please send us an email at supportforums@motorola.com. We'll be glad to assist you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy to use
on July 19, 2022
Posted by: Sam54
from Montana
Excellent features very easy to use and download apps
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, July 19, 2022
Hi Sam54, We are so happy to hear you had a positive experience using our Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
4
One 5G Ace -- Good reliable cell phone
on July 19, 2022
Posted by: ladyl
from Dallas, TX
I recently purchased this cell phone and these comments are my true feelings about the phone. I think this is a very good phone for the price point. The phone does all the basic tasks quite well. For example, receiving email, taking photos, enjoying phone conversations are all done on a better than average scale. I think the camera takes really good photos, for this price point. So far, it's been very reliable and I think it's a great phone for someone that needs basic services. I also purchased a protective cover for it.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, July 19, 2022
Hi ladyl, Thank you for taking the time to share your feedback with us. Glad that you like it and that you're enjoying the phone's specifications. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com