Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
lots of bang for the buck
on May 22, 2022
Posted by: Jim S.
from Moore OK
I'm a very budget minded individual and I think most major brand smart phones are way over priced.
So I checked out the Motorola line and discovered they carry an awesome selection of smart phones that appeal to a variety of personal budgets.
Over the past four years I've had two Motorola smart phones - And from my experience - They are extremely dependable and easy to manage phones with a long lasting battery life.
So I checked out the Motorola line and discovered they carry an awesome selection of smart phones that appeal to a variety of personal budgets.
Over the past four years I've had two Motorola smart phones - And from my experience - They are extremely dependable and easy to manage phones with a long lasting battery life.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 23, 2022
We appreciate the time that you gave us a positive rating, Jim. Glad that you're satisfied with the phone's price and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Very nice phone
on May 29, 2022
Posted by: GARY O
from WASHINGTON STATE
I bought mine several weeks ago. I love it. The only thing I cant find is my camera. Its not on my screen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 30, 2022
Thank you so much for the review and we're glad to see you love your phone, GARY. We would like to help you with your camera. Please do check the email that we have sent you and we'll be assisting you from there. If in case you need help, kindly visit our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Several problems
on May 31, 2022
Posted by: Maggie67
from Michigan
I love the phone, but it doesn't recognize my sd card which is very annoying. It's hard to download free music or text messaging tones because it will not play them. Also it will not back up my items in Google drive
No, I would not recommend this to a friend.
Response from motorola.comBy Rizza, Motorola Customer Care, May 31, 2022
Hi Maggie67, We appreciate you informing us about your phone's condition and we're sorry for any inconvenience this may have caused. Ensure that the kind and capacity of the card are compatible with your phone. If not, use a different SD card that meets the requirements. A Class 2, 4, or 6 cards is sufficient. If you have questions, please send us an email at supportforums@motorola.com and we'll be glad to help.
Written by a customer while visiting motorola.com
Customer Rating
4
Solid phone
on June 5, 2022
Posted by: Lisa 1119
from Missouri
So far I love this phone only thing is the battery life is not as good as my former G Power. I had to adjust the settings but can easily do a full day of a lot of use.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 6, 2022
Thank you so much for your feedback, Lisa. We're glad to see you love your phone. If in case you need help, kindly visit our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Bulky and soo grey anatomy vibes!¿
on June 5, 2022
Posted by: Imnot27
Delivery was bland and sim holder too narrow to reviewed new puk
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 6, 2022
Hi Imnot27, Thank you for taking the time to write to us and for purchasing our Moto One 5G phone. We would like to help you with this matter. Please do check the email that we have sent you and we'll be assisting you from there. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
4
Needs Android 11 Update
on June 7, 2022
Posted by: Motos Owner
from Ohio
Purchased to replace Moto G Power primarily for a better camera. However, the photos were not significantly better as hoped vs. the Moto G Power. Also disappointed that phone has not been updated to Android 11 as of yet. (My Moto G Power was updated to Android 11 sometime ago and expected this phone to updated soon after activating.) All in all a good phone otherwise.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 8, 2022
Hi Motos, Thank you for the review and for taking the time to share your feedback. We understand it's hard to wait and we know having up-to-date and secure software is very important to our consumers, which is why our software team is always evaluating future upgrades. We are working hard to provide quality upgrades to eligible devices as quickly as possible For future rollout updates, you can visit our software update page for further details here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/.
Written by a customer while visiting motorola.com
Customer Rating
5
Great
on June 17, 2022
Posted by: sethrs92
Everything works well. Just as good as a flagship phone but half the cost
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 17, 2022
Thank you for the positive review, Sethrs92. We're glad to see that you are enjoying your phone and everything works for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love my new phone!
on June 20, 2022
Posted by: stevelinc
from Athens, Georgia
Fast, solid, great camera, tons of storage. My second Moto, and super happy. Some screenshots:
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 20, 2022
We're truly glad to hear your positive feedback, Stevelinc. We hope we keep meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com