Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Love Motorola Phones
on April 13, 2022
Posted by: Helgy
from TX
My 3rd Moto phone and they get better each time. The One 5G is quick and the camera is the best. The screen has great contrast and color. Battery life is 2 plus days.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, April 13, 2022
Hi Helgy,
Thanks for purchasing our products and glad to hear that you like your phone's features. If you want to know more information about the One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Thanks for purchasing our products and glad to hear that you like your phone's features. If you want to know more information about the One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Always owned a Moto
on April 13, 2022
Posted by: TJ66
from Natick, Ma
When smart phones came out my first was a Motorola and owed one since, my wife likes the Galaxy phones but the Moto just seems to be much easier for the operator no useless junk, everything I want and need in a smart phone. The only thing I like them a little smaller just so it stays in my pocket better but all in all it's a real nice phone!! Keep it up Moto!!!!
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, April 13, 2022
Hi TJ66,
We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. If you want to know more information about the One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. If you want to know more information about the One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on April 20, 2022
Posted by: hollyjane
from nashville, tn
Easy to read, perfect size, dependable. Prior phones have all been Motorola.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care , April 20, 2022
Hi hollyjane, We are so happy to hear you had a positive experience using our new Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
4
Perfect size
on April 24, 2022
Posted by: TW019
from Norfolk,VA
Bought this phone as a Christmas (2021) present to myself, I like the size of the phone and it has a decent chip set, videos are clear and vibrant , pics are good, but I didn't buy it for the camera, battery life is good, I like everything about this phone with the exception of the OS version seems to be stuck on 10, which brings me to another reason for purchasing this phone, I was under the impression that the One 5G Ace would eventually get OS updates to 12, which would get me a 2 or 3 year phone before becoming obsolete. No OS updates as of 4/22 and not sure when or if that will happen.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 25, 2022
Thanks for sharing your feedback with us and purchasing this phone, TW019. Our Moto One 5G phone is expected to receive an Android 11 software update and currently receiving regular security updates. For future rollout updates, you can visit our software update page for further details here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Fast
on April 25, 2022
Posted by: RonF
from Upstate NY
This phone is so much faster than my old one. Battery life is also twice as long.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 26, 2022
We appreciate you taking your time to give us positive feedback, RonF. We're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with the Moto One 5G users here:https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We love to hear you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
The camera is great
on May 2, 2022
Posted by: Myjurni
from Helena Montana
It is a excellent phone, easy to use and a great camera
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 2, 2022
We are so happy to hear you had a positive experience using our Moto One 5G phone and you're satisfied with the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Nice, familiar interface, but poor battery life
on May 5, 2022
Posted by: Waterbird
from Truckee, CA
I had the Moto G Power, and I needed to upgrade to a 5G phone. I chose the Moto One 5G. The battery life is much shorter than with the Moto G Power, which is disappointing. But I really like the Moto interface, so overall I'm happy with the phone.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, May 6, 2022
Hi Waterbird, We appreciate you letting us know your phone's condition. We stand behind our products and we would like to help you get this sorted. Please do check the email that we have sent so we properly discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
New phone
on May 9, 2022
Posted by: geman
from Oklahoma
I was forced to buy a new phone because my old phone would not be supported I don't have a lot of money but during my research Motorola 5G was coming up to be one of the top selections so I purchased it and it turns out for a cheap good phone it is probably one of the best phones I've ever bought I give it five stars easy. If I was to complain about anything on this phone the battery life is good but the charging takes a little long, Even with fast charging.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, May 10, 2022
Hi geman, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com