Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
4
Good phone
on April 3, 2022
Posted by: Aguza
from Glendale,az
It has been a good phone so far the past 4 weeks I have owned it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 4, 2022
Thank you for this positive review, Aguza. We're happy that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with the Moto One 5G community: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We love to hear you from there.
Written by a customer while visiting motorola.com
Customer Rating
4
Vg features
on April 4, 2022
Posted by: RLBe
from Los Angeles
I'm generally pleased with it. It downloads apps quickly.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care , April 5, 2022
Thank you for sharing your feedback with us, RLBe. We are glad that everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G ACE users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
5
Solid, Reliable and long charge life.
on April 4, 2022
Posted by: Elmo
from Pennsyltucky
I needed a 5G device because the service in my area was deteriorating on 3G and 4G. I have been fully satisfied with my previous 2 Motorola phones because the mix of features and price is consistently the best I can find.
It took me a while to get used to the newer version of Android (comes with 10, I was on 8). The plethora of notifications was an annoyance but I learned how to disable them. I haven't done much with the camera yet but some of the new features seem useful.
The physical size and very slick backplate wanted to slide off even a gently sloped surface but I got a case and that has ceased to be a problem.
It took me a while to get used to the newer version of Android (comes with 10, I was on 8). The plethora of notifications was an annoyance but I learned how to disable them. I haven't done much with the camera yet but some of the new features seem useful.
The physical size and very slick backplate wanted to slide off even a gently sloped surface but I got a case and that has ceased to be a problem.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care , April 5, 2022
Thank you for patronizing our product and for being a loyal customer, Elmo. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with your purchase. You may join our official Moto One 5G ACE community here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent!
on April 5, 2022
Posted by: The Woodog
from NW INDIANA
I am a female 65 years old senior this phone is excellent it doesn't drop calls I can actually hear my family and friends It is a little on the heavy side but it's made in the USA and that is why I bought the phone because it's not made in china love you Motorola thank you
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care , April 5, 2022
We are so thankful for giving us a positive rating, The Woodog. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features. If you like, you can be a part of our official Moto Razr community page here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
4
Large screen, good specs
on April 7, 2022
Posted by: q59230
from Columbus, OH
I bought this a month ago, and it is noticeably longer/taller than my previous phone, with an unwieldy aspect ratio of 9:20 and a 1080/2400 screen. It's honestly difficult for me to reach both the top and bottom of the screen with my thumb, and videos playing in widescreen have black bars on the left and right. I'm not sure who such a long screen benefits.
It also makes the phone feel overly long when I hold it in both hands, and I worry that I'm going to snap it in half like a graham cracker.
Form factor aside, the specs are solid. I can have a few different apps running and switch between them without needing to restart, pictures are nice and clear, I can change the volume on individual apps (something I couldn't do on my last phone, but may be more common these days), and the battery can last overnight without me needing to charge it while I sleep (which may have been part of what broke my old phone).
I hope it'll last me two years, but I did buy the 2-year replacement plan in case it doesn't.
It also makes the phone feel overly long when I hold it in both hands, and I worry that I'm going to snap it in half like a graham cracker.
Form factor aside, the specs are solid. I can have a few different apps running and switch between them without needing to restart, pictures are nice and clear, I can change the volume on individual apps (something I couldn't do on my last phone, but may be more common these days), and the battery can last overnight without me needing to charge it while I sleep (which may have been part of what broke my old phone).
I hope it'll last me two years, but I did buy the 2-year replacement plan in case it doesn't.
Response from motorola.comBy Rizza, Motorola Customer Care , April 7, 2022
We appreciate your feedback, q59230. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G ACE users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
5
Motorla One 5G Ace
on April 11, 2022
Posted by: Lost without my phone
from Idaho Falls, ID
I purchased the Moto One 5G Ace because they shutdown the 3G network in my area so my old Motorola phone quit working. I decided to buy a 5G network phone so I was up to date. It has worked flawlessly so far. Their is no 5G network in our area yet so we will see when I visit my kids. The bigger screen is really nice and having the 128 GB memory is a great feature for me as I take a lot of pictures. I have purchased Motorola phones for tears and they have always worked freat
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 18, 2022
Thank you for patronizing our product, Lost. We're glad that you gave us a positive rating and you're satisfied with the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great camera. Fast processor. Lots of storage
on April 12, 2022
Posted by: Tazbat
from Vermont
This is my second Motorola phone. I bought it because I like the reliability of Motorola. The 48MP camera was important to me. I my phone for taking photos 98% of the time. The long life battery was also a feature that attracted my attention. The only feature that I am not satisfied with is the fingerprint security function. It doesn't work properly most of the time.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, April 13, 2022
Hi Tazbat,
Thanks for purchasing our products and your feedback is important to us. As for your fingerprint concern, please check the email that we have sent so we can properly discuss this matter.
Thanks for purchasing our products and your feedback is important to us. As for your fingerprint concern, please check the email that we have sent so we can properly discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone.
on April 13, 2022
Posted by: Chrissyv
from VA
I bought this phone last November. I didn't switch over from my older Motorola til March. I don't know why I waited so long! I love this phone! It is just right.
Easy to use. Just great!
Easy to use. Just great!
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, April 13, 2022
Hi Chrissyv,
We appreciate that you have one of our products and we're glad that you're satisfied with your purchase. If you have some time, you may want to take a look at our One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you there.
We appreciate that you have one of our products and we're glad that you're satisfied with your purchase. If you have some time, you may want to take a look at our One 5G Ace community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you there.
Written by a customer while visiting motorola.com