Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
4
A solid phone that lasts all day.
on March 22, 2022
Posted by: LunarNocturne
from Virginia Beach
I'm pretty happy with it overall so far. Two small issues I found quickly were an issue where the screen would not respond to keyboard touches while held sideways (seems to be an issue with certain apps more than the phone. My older motorola phones did not have that issue, but it only seems to be specific games where I notice it.) and the other is actually the design of the edge of the screen has a small groove that managed to gather some debris.
Otherwise, the phone is great. The camera is pretty solid for my purposes. It loads apps quickly and boots fast. I actually picked this phone because it didn't have the screen edge features that I would trigger on my previous phone by accident constantly, so A+ on not going that way. Not that I use earbuds, but for those interested, it has a jack as well. Always feel weird about cameras built into the screen, but it's a style choice. Oh, and I think this phone has a bit better of an antenna than I had with my Edge or ePower which is a welcome bonus as so many phones drop service in and around my workplace.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 23, 2022
Hi LunarNocturne, Thank you for patronizing our product. Glad that you gave us a positive rating and you're satisfied with the phone's features. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Sleek phone. Excellent value for the price!
on March 24, 2022
Posted by: Debra
from Framingham, MA
I intentionally look for a good value. I like products that are priced right, but also have features I want. With the Ace 5G, I can see there is not a lot of "bloat." There are lots of apps, but it runs fast and clean. I would recommend the phone to anyone who wants a very good phone at an excellent price.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 24, 2022
We appreciate your recommendation, Debra. We're happy that you're satisfied with your purchase. This phone has all you need for the price and great specifications. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
All you need in a phone. Great screen.
on March 24, 2022
Posted by: Dynamiclynk
from Citronelle, AL
All you need in a phone. Great screen, battery life, features. If I could add one thing it would be wireless charging. Still best bang for the buck and no Samsung bloat apps just a pure android device!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 25, 2022
Hi Dynamiclynk, We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with the Moto One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We love to hear you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Great feature
on March 25, 2022
Posted by: Anonymous
from Michigan
Just bought it and I am happy. I will recommend to others.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 25, 2022
Hi rsdemers27@gmail.com, We're glad that you're satisfied with your purchase. Your recommendation is highly appreciated. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
3
I'm wondering?
on March 27, 2022
Posted by: Rambler
from Windber, PA
So far it works okay. Consumer Cellular don't (AT&T) doesn't provide 5g service here so I can't give a full review.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 28, 2022
Hi Rambler, Thank you for your purchasing this phone. We are so happy to hear that the phone works for you. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellence for Sure!
on March 30, 2022
Posted by: Camper
from NH
Super happy with my Motorola One 5G Ace. Excellent price, outstanding camera, dependable consistent service.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, March 30, 2022
Thank you for choosing us, Camper. We are pleased to have you as a part of the Motorola family and we're glad that you're satisfied with the phone's features and with our service. You may join our official Moto One 5G community here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en
Written by a customer while visiting motorola.com
Customer Rating
1
Moto 5G Ace
on March 31, 2022
Posted by: John 3:16
from Georgia
I bought the 5G approximately 2 months ago. I've had Motorola phones ever since they were introduced more than 10 years ago. I have owned 4 myself and given 4 as gifts over the years But I will never waste another penny on these cheaply made phones again. This one is nothing like the others I have had. The quality is not even close to the other phones I've owned from them. The performance of the phone SUCKS. Don't buy this one Or any other phone made by Motorola.
No, I would not recommend this to a friend.
Response from motorola.comBy Rizza, Motorola Customer Care , March 31, 2022
Thank you for bringing this up to our attention, John 3:16. We apologize for the inconvenience this may have caused you. We stand behind our products and we would like to help you get this sorted. Please do check the email that we have sent so we can properly discuss this matter. -Rizza
Written by a customer while visiting motorola.com
Customer Rating
5
Great features
on March 31, 2022
Posted by: ABoat
from Cincinnati, OH
This phone was purchased almost a month ago to replace another phone. It is incredibly fast. The features are extraordinary. I love its functionality.
I will recommend and buy this phone over and over again.
I will recommend and buy this phone over and over again.
Response from motorola.comBy Rizza, Motorola Customer Care , March 31, 2022
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed the device's features. You can also share your story with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en
Written by a customer while visiting motorola.com