Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Excellent Mid-Range Phone
on January 25, 2022
Posted by: biologioholic
from Houston, TX
If you are a normal person and simply want that-one-phone that will have almost everything of an upper-end phone, look no further. Everything it does punches well above and beyond its price point.
One thing to note : Get a case early. This phone's back is plastics and can very bent if you drop or hit a corner
One thing to note : Get a case early. This phone's back is plastics and can very bent if you drop or hit a corner
Response from motorola.comBy Mitch, Motorola Customer Care, January 25, 2022
Thank you so much for the great review, Biologioholic. We do appreciate your support and love for our Moto One 5G phone. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone with bells and whistles galore!
on January 26, 2022
Posted by: AndyTX
from Lutherville, MD
I bought this phone a few weeks ago to replace my old Moto Z Play and ugrade to 5G access. So far, I am very happy with the phone and it's features. Many things I probably don't need - and some I didn't know I needed! The size is nice - a little thinner and taller but especially useful for my small hands as I read books with it. Love the camera. Looking forward to using it a lot more as I learn all the tricks. Very long life on battery - at least 2 full days for me and charges relatively fast as well.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2022
Hi AndyTX, Thank you for patronizing our product and for your awesome review. We're happy that you're satisfied with your purchase and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. Love to hear from you there.
Written by a customer while visiting motorola.com
Customer Rating
5
Moto does it right
on February 2, 2022
Posted by: Marky Mark
from NC
I have owned several Moto phones. Think is their best! I have wondered to other phones but always come back! Price-features-Service is what they are all about. Shipped my phone to me in two days!!!!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 2, 2022
Thank you for patronizing our product, Marky. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with your purchase. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Love the camera
on February 5, 2022
Posted by: Bonne
from Sarasota, FL
Finding some of the setting menus tiresome and difficult to find things. My Samsung Galaxys were so much more user friendly.
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, February 5, 2022
I want to thank you for taking the time to offer us your comments, Bonne. If you ever need assistance, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en
Written by a customer while visiting motorola.com
Customer Rating
4
Good
on February 13, 2022
Posted by: Dreamcatcher
from Kansas
Much faster than my last phone. It was also a Motorola.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 14, 2022
Thank you for patronizing our product, Dreamcatcher. We appreciate you taking the time to give us your positive feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great feature
on February 14, 2022
Posted by: Honey
from Myerstown
I bought this phone a little while ago and I like it
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 14, 2022
Hi Honey, Thank you for purchasing this phone and giving us a positive rating. Glad to see you like your new Moto One 5G phone. You can visit our official community page to share your thoughts and feedback: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Average Features
on February 15, 2022
Posted by: Umesh123
from South Windsor, CT
I bought this device over a month back. The strange thing I observed is when maps app is active, can't open the text message received.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, February 16, 2022
Hi Umesh123, Thank you for purchasing this phone and for your feedback. Sorry to learn that you can't open the text message when the Map app is active. As we stand behind our products, we're glad to investigate and get this concern sorted. Please check the email that we have sent so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
2
Motorola moto 5G ACE
on February 20, 2022
Posted by: Motorola moto 5G ACE
from N/A
Motorola moto 5G ACE has the older version of Android 10. Many apps do not support this older version of Android 10. Motorola informed customers months ago for an update for the newer version of Android. This NEVER occurred. Customers have contacted and complained to Motorola for months seeking assistance. Motorola has done nothing to resolve the issue.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, February 21, 2022
We appreciate your time to report this to us, Motorola. This is something we want to take a look at. We stand by our phones and we'd like to know more details. Please do check the email that we have sent so we can further discuss this matter.
Written by a customer while visiting motorola.com