Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
4
Another solid Motorola
on February 17, 2021
Posted by: Max R n B
from San Francisco
I've been using Motorolas for several generations and they always deliver solid performance, long battery life. My only issues are:
1. Limit on Android OS upgrades.
2. camera still substandard - why is the delay so long when taking a shot? makes action shots useless.
But a good solid phone for the money. With 5G.
1. Limit on Android OS upgrades.
2. camera still substandard - why is the delay so long when taking a shot? makes action shots useless.
But a good solid phone for the money. With 5G.
I would recommend this to a friend!
Response from motorola.comBy Jess, Positive, February 23, 2021
Hi Max R n B,
Thanks for this kind review! Your feedback is important to us. We'll share this with the team. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. Love to hear from you there.
Thanks for this kind review! Your feedback is important to us. We'll share this with the team. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. Love to hear from you there.
Written by a customer while visiting motorola.com
Customer Rating
2
Nothing great about this phone
on February 18, 2021
Posted by: Paul21
from Ennis, tx
Phone to large, takes to long to disconnect phone calls. When accessing entry on the side of screen it goes off in to another app. I have yet to see 5g active.
No, I would not recommend this to a friend.
Response from motorola.comBy Jess, Troubleshooting, February 19, 2021
Hi Paul21,
Sorry to hear you're having some issues with disconnecting calls and screen. As we stand by our phones, we'd like to know more details. Please see our email.
Sorry to hear you're having some issues with disconnecting calls and screen. As we stand by our phones, we'd like to know more details. Please see our email.
Written by a customer while visiting motorola.com
Customer Rating
5
great all around phone
on February 21, 2021
Posted by: trapper54
from Defreestville, NY
Bought this phone as I needed a new phone because mine broke. Glade I did because it's been a great upgrade.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, February 23, 2021
Hi trapper54,
Glad to hear that you're satisfied with the phone and thanks for sharing your feedback with us. If you're available, you can share your story on our community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We're looking forward to see you there.
Glad to hear that you're satisfied with the phone and thanks for sharing your feedback with us. If you're available, you can share your story on our community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We're looking forward to see you there.
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone
on February 22, 2021
Posted by: FPLady
from Fairfax, VA
This phone did not di text messaging without a new 5G card from my phone carrier. I also had problems connecting it to my car. Finally had to take it to the dealer and we got it connected. Now that it's connected, it's great. Love the battery capability.
I would recommend this to a friend!
Response from motorola.comBy Jess, Positive, February 23, 2021
Hi FPLady,
Thanks for this kind review. Glad that everything has been fixed and working. We appreciate you choose this phone. If you're interested, we'd like to hear your story and share it with other One ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you there.
Thanks for this kind review. Glad that everything has been fixed and working. We appreciate you choose this phone. If you're interested, we'd like to hear your story and share it with other One ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. Love to hear from you there.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on February 22, 2021
Posted by: DiaD
I bought this a few weeks ago. Excellent capable phone
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, February 23, 2021
Hi DiaD,
An excellent choice of phone for you! We're happy that you're satisfied with the product. If you want to know more information about the device, you can join our community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. - Frank
An excellent choice of phone for you! We're happy that you're satisfied with the product. If you want to know more information about the device, you can join our community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. - Frank
Written by a customer while visiting motorola.com
Customer Rating
3
Big battery but doesn't last!!
on February 25, 2021
Posted by: Moy365
from Riverside ca, hesperia ca, all so cal
I have this motorola one 5G ace
And am not really impressed with it, I bought this phone to replace my broken G7 power (which I really like it)
Coming from the G7 I really haven't noticed any big difference between this 2 device's
What I don't like: poor battery life, hard to switch the sd/sim card, face unlock sensor doesn't work pretty well, speaker it's not loud enough, flash light it's not bright,
What I like: screen size, storage, camera it's better than my G7, unlock device,
And am not really impressed with it, I bought this phone to replace my broken G7 power (which I really like it)
Coming from the G7 I really haven't noticed any big difference between this 2 device's
What I don't like: poor battery life, hard to switch the sd/sim card, face unlock sensor doesn't work pretty well, speaker it's not loud enough, flash light it's not bright,
What I like: screen size, storage, camera it's better than my G7, unlock device,
No, I would not recommend this to a friend.
Response from motorola.comBy Jess, Troubleshooting, February 25, 2021
Hi Moy365, Sorry to hear you're having multiple issues. As we stand by our phones, we'd like to know more details regarding the battery, SD/SIM card, and face unlock, etc. Please see our email.
Written by a customer while visiting motorola.com
Customer Rating
3
Nice phone
on March 18, 2021
Posted by: Robin07
from Crystal lake illinois
I got my new Motorola ace one 5G all excited but for me it's been kinda disappointing because 7 dunno if it's my device or my carrier service company that makes it kinda slow and takes about 5 mins to play my videos or music most of the times and sometimes it says that I got no service even when in the screen shows I got full bars. Wish I could return it or change it for another phone device
No, I would not recommend this to a friend.
Response from motorola.comBy Jess, Troubleshooting, March 18, 2021
Hi Robin07, Sorry to hear you're having an issue with the phone having no service. As we stand by our phones, we'd like to know more details. Please see our email.
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone for price.
on March 26, 2021
Posted by: Philco
from Smyrna, TN.
Had phone about two weeks. Little trouble setting up messages. Once I got that set seems to work well so far.
I would recommend this to a friend!
Response from motorola.comBy Mike, Motorola Customer Care, March 26, 2021
Thank you for the wonderful review and for taking the time to share your feedback with Motorola, Philco. Let us know if there's anything else we can do to help or you can visit the Motorola One 5G online community here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en
Written by a customer while visiting motorola.com