Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Excellent value
on January 2, 2022
Posted by: jacque-laurel
from Seattle
I had an Apple iPhone and it stopped working due to Apple not supporting the software anymore since it was 5 years old. And I didn't want to pay high price for a new Apple phone. I took a chance on this Motorola One 5G phone and so am very satisfied with it. The Motorola phone is better in many ways than the new Apple phone which is thicker and heavy and 3 times the price. Apple software is good but their new phones are not worth it. This phone has several things that I really like such as expandable memory slot, separate audio plug, slim and lightweight, and the photo quality is just as good. Why spend 3 times more for Apple when this is better is many ways.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 3, 2022
We are pleased to have you as a part of the Motorola family, Jacque. Glad that you're satisfied with the phone's features and price. We'd like to hear your story and share it with the Moto One 5G community:https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We love to hear you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Love my Motorola's and I one 5g ace
on January 4, 2022
Posted by: Nikidew
from Athens, Alabama
This phone is great I'm so glad I bought it,love it!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 5, 2022
Hi Nikidew, Thank you for choosing us and for giving us a very positive rating. We're so glad to see that you are enjoying your phone. If you ever need assistance, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
A wonderful phone
on January 10, 2022
Posted by: Thunder
from Tucson
This is by far the best cell phone I gave ever owned. I went from a Moto 5g plus which was also a good phone. But, this new phone works beautifully. I like the battery life and all the features. A good bang for the buck.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, January 11, 2022
Hi Thunder,
We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. If you want to know more information about the Moto One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
We appreciate that you have one of our products and we're happy that you're satisfied with your purchase. If you want to know more information about the Moto One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Very quirky phone
on January 14, 2022
Posted by: DWSSSNET
from Ohio
Bought this a month ago. It seems to need a restart daily, otherwise it can slow down when browsing. Also, every day when I first use the phone, it has loaded 5 to 9 new web pages that I never visited. Not sure why this happens, but it's a bit scary. I have downloaded hardly nothing during this time. 5 G seems to be just a sales pitch. It's hardly any better than 4g. Nice phone, but not as special as advertised.
Response from motorola.comBy Frank, Motorola Customer Care, January 14, 2022
Hi DWSSSNET,
Thanks for sharing your feedback and we're sorry to hear that you're having a problem with the phone. Please allow us to help you with this. Kindly check the email that we have sent you so we can resolve your problem.
Thanks for sharing your feedback and we're sorry to hear that you're having a problem with the phone. Please allow us to help you with this. Kindly check the email that we have sent you so we can resolve your problem.
Written by a customer while visiting motorola.com
Customer Rating
2
Very Annoying!
on January 15, 2022
Posted by: Timothypm
from Arkansas
I don't know if it is a new android thing or a Motorola thing but you have to swipe the edges to go back, IN EVERYTHING! There's no back buttons anywhere. 5 pages into a website and want to go back to your search? Start swiping or start over. Swipe by accident because your website scrolls side to side and you got to close to the edge? Guess what. There is absolutely no way to go forward.
The camera isn't any better. Picture quality is good after you answer a million questions. Are you too close? Do you need to switch lenses? Do you need night vision?
I'm sorry Motorola. I have used your phones for 20 years, had every Moto X, just gave up my Moto X4 but this phone isn't user friendly and no where near the quality I'm used to. And my Moto 360 I bought with it is even worse.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 17, 2022
Thanks for sharing your feedback with us, Timothypm. We're here to help you with the gesture on your device. To change it, kindly go to Settings > System > Gestures and select the three-button navigation. As we stand by our phones, we'd like to know more details regarding your camera. Please do check the email that we have sent so we properly discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on January 16, 2022
Posted by: IT_Cat
Wish the battery lasted a lot longer. Hard to find a case for the device. Size of the phone is large. Wish the camera has a shortcut for light trails.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 17, 2022
Hi IT_Cat, Thank you for purchasing this phone and for giving us a very positive rating. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you.
Written by a customer while visiting motorola.com
Customer Rating
5
Good phone for the $$$
on January 17, 2022
Posted by: JoeF
from Grand Junction, Co
I've had this phone for almost two months now and I have no regrets. It doesn't have any lag while opening apps and is always fast. The fingerprint security feature is the best performing one I've ever had. Usually it takes more than one try to get the phone to unlock but not with this one, it works first try every time. The camera isn't really anything special.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 17, 2022
Thanks for this positive review, JoeF. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent 5g
on January 19, 2022
Posted by: Gene the Marine
from Nj
Much needed update to my G7 power....,.. ........
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 19, 2022
Thank you so much for patronizing our product and for choosing us, Gene. We do appreciate your support and love for our products. If you would like, you could join your fellow users on our official Moto One 5G community page here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com