Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Great phone
on December 12, 2021
Posted by: Steve996
from Schaefferstown, PA
Works great, many awesome features without being bloated like so many other phones. Battery life is very good, I can go 2 days between charges.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 13, 2021
Hi Steve996, We're glad that you gave us a very positive rating and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
3
entry level 5G phone
on December 18, 2021
Posted by: guanoeye
from marseilles il
Disappointed with this phone . The best feature is the camera and memory. I had hoped to be able to use this with my hearing aid to stream music and books however the lower the price point Motorola did not include Audio Streaming for Hearing Aids which is standard on iphones and many Android phones. For some reason the phone includes a head phone jack (just in case wired devices make a come back) at least the phone does come with bluetooth 5.0 another step backward is the need to plug the phone in to recharge the battery. Apparently Motorola pays a great deal of attention to market data when building their phone designs
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, December 18, 2021
We appreciate you having one of our phones, Guanoeye. We're always looking for ways to improve and we'll pass on your request. Let us know if there's anything else we can do to help.
Written by a customer while visiting motorola.com
Customer Rating
4
Good phone and a great value.
on December 19, 2021
Posted by: Chili
from Mesa AZ
I have owned 4 Moto phones and they are consistently good phones and outstanding phones for the price.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 20, 2021
Wow! Thank you for patronizing our product and for being a loyal customer, Chili. We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Speedy! Holds lots of apps!
on December 19, 2021
Posted by: Crispy Critter
from Ohio
Took it on vacation first thing. Got some good pics and wifi hook up was no problem most everywhere. :-)
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 20, 2021
We are so thankful for giving us a positive rating, Crispy. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. Love to hear from you there.
Written by a customer while visiting motorola.com
Customer Rating
4
Amazing phone for the price
on December 20, 2021
Posted by: Mark4
from West Michigan
Although I was hesitant to upgrade from a smaller sized Moto x4, this phone has not disappointed. It has all the bells and whistles I could ask for. While I know that I'm not capable of using every feature this phone has to offer, what I can operate is fun and easy. From making GIF's to using Google Pay to the camera's macro and cut out feature this phone has been a joy to own. I have yet to run down the battery in an entire days use.
Response from motorola.comBy Mitch, Motorola Customer Care, December 20, 2021
Thank you for patronizing our product, Mark4. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with your purchase To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Glad I got it
on December 20, 2021
Posted by: Geezer
from Ohio
I was still happy with my Moto E4+, but I broke the screen, so I needed to upgrade. This Moto One 5G Ace is great. Easy to transfer apps and files. Large screen and good battery life.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, December 21, 2021
Hi Geezer,
Thanks for sharing your feedback with us and we're very happy to hear that you're satisfied with our purchase. If you want to know more information about the Motorola One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Thanks for sharing your feedback with us and we're very happy to hear that you're satisfied with our purchase. If you want to know more information about the Motorola One 5G Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great features
on December 21, 2021
Posted by: Roachie
from Brooklyn
The contact needs to be upgraded to have address, email, organization and additional phone numbers.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, December 21, 2021
Hi Roachie,
Thanks for sharing your feedback and the phone should have those fields when you're saving a contact. Please check the email that we have sent so we can further check this one.
Thanks for sharing your feedback and the phone should have those fields when you're saving a contact. Please check the email that we have sent so we can further check this one.
Written by a customer while visiting motorola.com
Customer Rating
5
Motorola user for life
on December 21, 2021
Posted by: Jekyllspot
from North Carolina, USA
I've had a Motorola since 1998 and have found them to be long lasting and durable. I basically use my phone to talk and text and use some social media. I listen to podcasts and watch some YouTube videos. I also take pictures and haven't had any complaints with the camera. My only negative thing to say is that I wish it had an actual "back" arrow instead of having to Swype up or from the left side of the screen but I realize that times have changed and this is a normal feature on most smart phones now. I also searched this phone out specifically because I didn't want the fingerprint sensor on the side of the phone because I think it just looks strange. It is on the back of this phone but I actually haven't used it. It is a little wider than my previous Motorola but I added a customized pop socket on the back and it is working out great to hold it. Would be wonderful if it had wireless charging capability but again -- I understand that it's a fairly inexpensive phone. Overall, I am wondering why I waited 6 years to get a new phone ! Battery life has also been great -- no issues. I use it all day long and charge it at night when it's time for bed. Thank you Motorola!
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care , December 21, 2021
Hi Jekyllspot,
We appreciate your time leaving us a feedback an we'll be relaying this message to the team. As for you concern about the back button, you can still change the navigation by going Settings > System > Gestures and select the 3-button navigation. - Frank
We appreciate your time leaving us a feedback an we'll be relaying this message to the team. As for you concern about the back button, you can still change the navigation by going Settings > System > Gestures and select the 3-button navigation. - Frank
Written by a customer while visiting motorola.com