Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
So Far so Good
on November 18, 2021
Posted by: Dada1111
The battery has been lasting me 3 days and the phone is much better than my Motorola G7 They could provide better instructions on how toi use the camera!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 18, 2021
Hi Dada1111, Thanks for purchasing our product and we're delighted to hear that you're happy with the phone you have purchased. You can check this link for information on how to use the camera app: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/153523/p/10896/kw/camera. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Motorola 5G Ace One
on November 18, 2021
Posted by: Jim2110
from Illinois
Phones display is good processor speed great all the phones seem to be too thin for my big hands so I had to put a case on it to thicken it up to make it easier to handle and protect from falls.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 19, 2021
Hi Jim2110, Thanks for purchasing this phone and for your feedback. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Moto One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Satisfied
on November 25, 2021
Posted by: SquareOak
from Boston MA
One month in and completely satisfied as I have no need for bells and whistles, just a reliable phone that works.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care , November 25, 2021
Hi SquareOak,
Thanks for sharing your feedback with us and we're delighted to hear that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there.
Thanks for sharing your feedback with us and we're delighted to hear that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Best phone yet
on November 25, 2021
Posted by: Lubedude
from Idaho
I've been a Motorola user for many years. From all the Moto G phones and my last 2 were Motorola one. This ace is far better in all categories, so the trend continues upward. This is a smooth operating phone. Happy to have it.
Response from motorola.comBy Frank, Motorola Customer Care, November 25, 2021
Hi Lubedude,
Thanks for sharing your feedback with us and we are happy to hear that you like your new phone. If you're available, you can share your story with our One 5G Ace community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We're looking forward to seeing you there.
Thanks for sharing your feedback with us and we are happy to hear that you like your new phone. If you're available, you can share your story with our One 5G Ace community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We're looking forward to seeing you there.
Written by a customer while visiting motorola.com
Customer Rating
3
Disappointing
on November 26, 2021
Posted by: Maurice
from Western Massachusetts
Bought in April and wanted to give it time. Had a Samsung J7 prior so I keep phones for a while. I like the new phone but very dissatisfied with phone reception and blue tooth reception. Have a single layer clear protector on the phone. My Bluetooth headphones will cut out as I put my phone in my back pocket. Have had it cut out if I walk between my phone and speaker on opposite side of a room. As far as cell reception, often at two bars or less and unable to make calls.
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, November 26, 2021
This is surely not the experience we'd like you to have with our devices, Maurice. Allow us to see what we can do to help you out. We have sent you a separate email. Please reply back at your earliest convenience.
Written by a customer while visiting motorola.com
Customer Rating
2
Not so good
on December 1, 2021
Posted by: Moto buyer
from Chicago area
Phone is too large for my liking.... doesn't fit in a pocket, but that's my fault since they stated the size.
Fingerprint reader has stopped working after about 2 months. Can be loud with good sound quality, so that's good.
Fingerprint reader has stopped working after about 2 months. Can be loud with good sound quality, so that's good.
No, I would not recommend this to a friend.
Response from motorola.comBy Frank, Motorola Customer Care, December 2, 2021
Hi Moto buyer
Thanks for sharing your feedback with us and we're sorry to hear that you are having an issue with the Fingerprint reader We would like to take a look into it and help you get it resolved. Please check the email that we have sent so we can further discuss this matter.
Thanks for sharing your feedback with us and we're sorry to hear that you are having an issue with the Fingerprint reader We would like to take a look into it and help you get it resolved. Please check the email that we have sent so we can further discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Me likey!!
on December 2, 2021
Posted by: Kawolzki
from Fresno CA
Excellent phone. Two minor draw backs for me personally, if you use a wallet type phone case, it limits access to the finger print sensor. Regular case, I love the back sensor. Another thing is when scrolling sideways, gestures will take me to the top of the (ig) page.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, December 2, 2021
Hi Kawolzki,
Thanks for sharing your feedback with us and we are glad to hear that you're satisfied with your new phone. If you want to know more information about the Moto One 5g Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Thanks for sharing your feedback with us and we are glad to hear that you're satisfied with your new phone. If you want to know more information about the Moto One 5g Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great fixtures
on December 9, 2021
Posted by: Bbrad52
from Orangeburg SC
Bought two weeks ago, glad I did get this phone. Would recommend,
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, December 9, 2021
Hi Bbra52,
We appreciate your recommendation and we are happy that you are satisfied with your purchase. If you want to know more information about the Motorola One 5g Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
We appreciate your recommendation and we are happy that you are satisfied with your purchase. If you want to know more information about the Motorola One 5g Ace, you can join our community here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en.
Written by a customer while visiting motorola.com