Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Great phone to get
on September 30, 2021
Posted by: ErikRad
from Phillipsburg ,NJ
I bought this phone and I love the phone so much. I love the phone a lot
Response from motorola.comBy Frank, Motorola Customer Care, September 30, 2021
Hi ErikRad,
Thanks for the 5-star review and we're glad to see that you love your new phone. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We love to hear you from there.
Thanks for the 5-star review and we're glad to see that you love your new phone. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We love to hear you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
A lot of phone for your money!
on October 1, 2021
Posted by: Smithbt5
from Raleigh, NC
I am very happy with the long battery life and the continued inclusion of the 3.5 mm headphone jack!. The phone is snappy and it is supported by almost all carriers. It has a good looking screen and generally feels "High End". It is a little on the heavy and large side. The Android version isn't the newest, but it is almost stock. The few Motorola additions are actual improvements.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 1, 2021
Hi Btsmith52, Thanks for purchasing our product and we're delighted to hear that you're happy with your purchased and phone's features. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great features,
on October 4, 2021
Posted by: Rudygen
from Arizona
I bought this phone more than a month ago, and I am happy I did, this is a super phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 4, 2021
Hi Rudygen, We do appreciate your support and love for our Moto One 5G phone. Thank you for your review and for taking the time to share your feedback. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Satisfied
on October 5, 2021
Posted by: George-C
from Nevada
I bought this to replace the Stylus that I dropped and broke the glass. All features working well. Good camera takes a nice photo. Nice size screen with excellent resolution.
Response from motorola.comBy Mitch, Motorola Customer Care, October 5, 2021
We are so thankful for giving us a positive rating, George-C. Glad that you bought one of our phones and everything works for you. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone overall
on October 9, 2021
Posted by: Crazyman
from Edgewood, NM
I bought this phone based on previous experience with Motorola phones, and I haven’t been disappointed. Battery life is superb, three days the way I use it. The phone is fast fast! Im pleased. The photos are also superb. If I have two complaints it’s that the phone feels heavy in my pocket, and the physical size of it is large. I knew both things going in but I didn’t realize the weight would be so much more than my previous phone.
If you’re thinking about getting it, go ahead and buy. It’s a really nice phone!
If you’re thinking about getting it, go ahead and buy. It’s a really nice phone!
I would recommend this to a friend!
Response from motorola.comBy Mike, Motorola Customer Care, October 9, 2021
Thank you for taking the time to give your feedback. We really appreciate it. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en
Written by a customer while visiting motorola.com
Customer Rating
5
Ace 5G
on October 14, 2021
Posted by: Benihana73
from California Redwoods
I waited to provide a review until I had the phone for a bit.
I've had it about 5 weeks. The 4G/5GLTE is great. No more 3g availability. 5G phones operate differently. I do not understand the details. Apps are Motorola styled. Although you can change the shape on this phone. I've been a Motorola guy since the old flip phone mini razor look-alike. Battery: I have some days that I put my phone thru the definition of 'Full time use' when I go to SoCal for a week for work. I use my phone for: full time GPS navigation - texts-calls-Bluetooth on car or personal device when not in car, from NorCal Airport (ACV) to San Diego Airport, then drive until my day is done. Under absolute full time use (GPS seems to really require a lot of energy) I got 13.5 hrs before I plugged it in, in my car with a Verizon turbo charger. I let I get down to 5%. That was 5am to 630pm. The rapid charger bumps it up pretty good after an hour. On an average use day, no GPS, the phone does go 2 days without needing charging no problem. On an average use work day by the end of the day it still has anywhere from 20% to 45% battery remaining. Other than that all thumbs up.
I've had it about 5 weeks. The 4G/5GLTE is great. No more 3g availability. 5G phones operate differently. I do not understand the details. Apps are Motorola styled. Although you can change the shape on this phone. I've been a Motorola guy since the old flip phone mini razor look-alike. Battery: I have some days that I put my phone thru the definition of 'Full time use' when I go to SoCal for a week for work. I use my phone for: full time GPS navigation - texts-calls-Bluetooth on car or personal device when not in car, from NorCal Airport (ACV) to San Diego Airport, then drive until my day is done. Under absolute full time use (GPS seems to really require a lot of energy) I got 13.5 hrs before I plugged it in, in my car with a Verizon turbo charger. I let I get down to 5%. That was 5am to 630pm. The rapid charger bumps it up pretty good after an hour. On an average use day, no GPS, the phone does go 2 days without needing charging no problem. On an average use work day by the end of the day it still has anywhere from 20% to 45% battery remaining. Other than that all thumbs up.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, October 14, 2021
Hi Benihana73,
We are glad that you're enjoying your new phone and we appreciate the 5-star rating. We'll pass along your thoughts to our team. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there.
We are glad that you're enjoying your new phone and we appreciate the 5-star rating. We'll pass along your thoughts to our team. If you're interested, we'd like to hear your story and share it with other One 5G Ace users here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We love to hear you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
I love to speed the camera take your pictures grea
on October 18, 2021
Posted by: Cool hand luke
from Grayson Kentucky
I brought the phone because I like Motorola phones I've had three of them and I've been happy with this and so far and customer service is excellent
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 18, 2021
Hi Cool , Thank you for patronizing our product and for being loyal customer. We appreciate you taking your time to give us a very positive feedback and we're glad that you love your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on October 18, 2021
Posted by: mamahill
from Winston Salem, NC
I have had this phone about a month, very user friendly and great pictures
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 19, 2021
Hi Mamahill, We're so happy to hear you had a positive experience using our Moto One 5G phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com