Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Great phone
on September 16, 2021
Posted by: Reggie01
from Georgia
I really like the pictures on this phone the camera is great so far I couldn't ask for a better phone I already have recommended this phone to several people
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 16, 2021
Hi Reggie01, We appreciate you taking your time to give us a very positive feedback and we're glad that you're satisfied with the phone's features. Your recommendation is highly appreciated. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Has everything I'm looking for in a smartphone
on September 20, 2021
Posted by: whiskeycharlie
from San Francisco, CA
This phone has everything I'm looking for: SD card slot, headphone jack, USB-C, stock Android, 5G, NFC, big screen, and a huge battery. The battery life on this phone is amazing. For me, I can get at least three days, sometimes almost four days on a single charge with about an hour of SOT per day. And I really like that Motorola puts nearly stock Android on their phones. For me, it's stock Android or bust, so thank you Motorola for sticking to stock Android. Finally, I like the shortcuts that they include, like twist for the camera, swipe back and forth for split screen, shake for flashlight, and the volume buttons and media control buttons.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 20, 2021
Hi Whiskeycharlie, Thanks for the positive review and purchasing this phone. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Value
on September 22, 2021
Posted by: Bones60
from San Diego, CA
I bought this phone a month ago and I still think it should be with me for years, like my last Motorola phone. The 1 think I am disappointed with is not the phone but with Motorola. This phone was shipped with Android 10 and it is not on the list for even 1 Android update.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, September 23, 2021
Hi Bones60,
Thanks for purchasing our products and we're sorry to disappoint you. We have sent you an email about your concern. Kindly check on it to further assist you.
Thanks for purchasing our products and we're sorry to disappoint you. We have sent you an email about your concern. Kindly check on it to further assist you.
Written by a customer while visiting motorola.com
Customer Rating
3
Ehh
on September 25, 2021
Posted by: Mr J
from Eau Claire WI
I love everything about this phone...except..it seems to lag out all the time, only for about 5 secs. But it's super annoying. Also my reception has went down the tube since my last phone. 5g lol yeah right
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, September 25, 2021
We appreciate the feedback, Mr J and we would like to help with the concern that you've mentioned. We sent you an email to get this concern sorted. Please reply to it so we can assist you further. Thanks.
Written by a customer while visiting motorola.com
Customer Rating
4
Absolutely love it...
on September 28, 2021
Posted by: ZizaNYC
from New York, NY
Speaker is great. Fast & responsive. I love everything about the phone, with the only caveat, I wish they wouldn't make phones so big. Girl fashion (unfortunately) barely have nice sized pockets as is, so when I put this in my jean front or back pocket, so much of it sticks out and it feels like it will fall out. I wish phone companies gave small versions.
The phone is fantastic though.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2021
Hi ZizaNYC, Thank you for this positive review and we're delighted to hear that you're happy with your purchased. We'll relay your feedback to the team and if you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
I like the consistency with this model of phone.
on September 28, 2021
Posted by: Matk
from 200 Harvest Lane
I like the Motorola because the functions are consistent. Most of the phones I every time I have to get a new one I have to relearn a whole new programming system not with the Motorola the good features that I have learned I get to keep them cuz they function on the new phone. It's kind of funny sometimes I get reception when other people don't that's got to be because of the phone not the service.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 28, 2021
Thanks for this positive review, Matk. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
So far, so good
on September 29, 2021
Posted by: TacoTech
from Dallas, TX
I did get this about a month ago. I wanted something with long battery life and 5g features. The phone works well. Overall it is not super speedy but has kept up well. The battery will only last for two days with waiting for calls, but everyday use, Bluetooth, gps and playing music and videos, can maybe get 1.3 days, before have to recharge. The camera is so so. The size is a bit tall and has some weight to it. Overall ok, but not spectacular.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 29, 2021
Thank you for purchasing this phone, TacoTech. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto One 5G community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Everything I need in a phone
on September 29, 2021
Posted by: JRclark
from Seattle
I have used the phone about three weeks so far and seems to be working just fine. Battery life is good and it performs just as they say it will.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 29, 2021
We are so thankful for giving us a positive rating, JRclark. Glad that you bought one of our phones. We do appreciate your support and love for our products. If you would like, you could join your fellow users on our official Moto One 5G community page here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com