Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
4
Excellent battery life
on August 22, 2021
Posted by: Rick1965
from Nashville, TN
I purchased two of these phones, one for a family member and one for me. Both are great. The batteries last a solid two days if you're a lite to medium phone talker. My last phone was 4 or 5 years old and I would have to charge it twice a day everyday. Another plus is that the screen is large which allows my fat fingers to type easier than smaller screens allow. The only negative I have encountered is that the phone ships with Android 10 rather than 11 or 12. It's been a month and there still has been an upgrade to 11 that has come through. Other than that I really like this phone and I'm hoping to get at least 4 years use out of it.
Response from motorola.comBy Mitch, Motorola Customer Care, August 23, 2021
Thanks for purchasing our phone, Rick1965. Glad that you appreciate this phone's features. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. Love to hear from you there.
Written by a customer while visiting motorola.com
Customer Rating
1
Do not buy this phone
on August 22, 2021
Posted by: Rich 22
from Missouri
NOT user friendly. Very hard to setup. I have had 5 Motorola phone all were very good not this one.
Sorry guys, you drop the ball on this one.
Sorry guys, you drop the ball on this one.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 23, 2021
Hi Rich 22, Thanks for reporting this to us and we're very sorry to hear that you have encountered this kind of problem. We know how important your phone it is to you. We stand behind our products and we would like to help you get this sorted. Please do check the email that we have sent so we properly discuss this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Fast and takes great pics
on August 25, 2021
Posted by: Napamack
from St Andrews Fl
This phone has quick response and takes great pics. It had a great price and is well worth it! I am so a Motorola fan and this is my 6th phone and each on gets better.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 25, 2021
Hi Napamack, Thanks for this positive review. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Simply great.
on August 25, 2021
Posted by: Alpal
from Utah
This phone is just simply great. It's fast has lots of storage and everything just works. Value for money is incredible. The camera is great and quick. The moto shortcuts are great. Basically no bloatware. 100% recommend this phone. Battery is awesome. Overall it's just an awesome phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 26, 2021
Hi Alpal, Thank you for the wonderful review and for taking the time to share your feedback. We're glad that everything works for you. Your recommendation is highly appreciated. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
3
I like the phone
on August 29, 2021
Posted by: Carla1967
from N.Y.
When I received the phone apparently one of the cameras in the back was broken n I didn't realize it I thought it was part of the design until my daughter pointed it out
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 30, 2021
Hi Carla1967, We're sorry to know that phone's camera was broken. We would like to help you with this matter. Please do check the email that we have sent you and we'll be assisting you from there.
Written by a customer while visiting motorola.com
Customer Rating
5
Fast phone with a lot of features
on August 29, 2021
Posted by: Anonymous
from Oregon
The fingerprint reader is lightning fast, facial recognition works great, the camera is gorgeous, and the gestures are really intuitive and helpful. I love that I can unlock the phone by placing my finger on the back of the phone, then swipe that same finger down the fingerprint sensor to view my notifications, all without having to stretch my thumb across the screen or use my other hand to swipe from the top of the screen. I use the "chop-chop" gesture to open my flashlight every day. I love that I accomplish a great deal of common tasks without having to dig through menus. Audio via the headphone jack sounds wonderful on my car stereo. No bloat and a great price for a powerful phone. Motorola never disappoints.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 30, 2021
Hi Bradleypariah, Wow! This is such awesome feedback! Thanks for purchasing our product and we're glad that you're satisfied with the phone's features and price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Loving this phone
on August 30, 2021
Posted by: Steve_3
from Palm Springs, Ca
I've only had this phone a couple of weeks, but, this is the best cell phone I've ever had. The current version of Android is great and runs flawlessly. I can't believe how easy and fast it was to transfer all my data and apps from my old phone to this one was. It was an installation option and ran automatically.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 30, 2021
Hi Steve_3, We do appreciate your support and love for our Moto One 5G phone and we're happy to see that this phone meets your expectation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Battery great, over all is good
on August 30, 2021
Posted by: Angel24
from NJ
I bought this phone a few months ago, I like the phone but my I don't know why my photos and files not store to phone. and three no upgrade to android 11
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 30, 2021
Hi Angel24, Thank you for purchasing this phone and for bringing this up to our attention. We would like to help you with this matter. Kindly check our email that we have sent and we'll be there to assist you.
Written by a customer while visiting motorola.com