Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Loving my new phone!
on July 19, 2021
Posted by: Jessle76
from Alabama
I bought this about a month ago, I am very pleased with my selection. The only dislike is some apps that came with the phone that can't be deleted.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, July 20, 2021
Hi Jessle76,
Thanks for sharing your feedback and we're glad that you're satisfied with your purchase. The apps that cannot be deleted are the pre-installed apps and some of them are important in order for the phone to work properly. We'll be relaying this message to our team. If you have some time, you may want to take a look at our One 5G community here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We would love to have you there.
Thanks for sharing your feedback and we're glad that you're satisfied with your purchase. The apps that cannot be deleted are the pre-installed apps and some of them are important in order for the phone to work properly. We'll be relaying this message to our team. If you have some time, you may want to take a look at our One 5G community here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We would love to have you there.
Written by a customer while visiting motorola.com
Customer Rating
5
Phone is Awesome!
on July 20, 2021
Posted by: Anonymous
from Debary, FL
I've had it for 3 weeks, and everything works as promised
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 21, 2021
Hi Randycunningham,
Thank you so much for the great review and we're glad to see you love your Moto One 5G phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Thank you so much for the great review and we're glad to see you love your Moto One 5G phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Some transition issues
on July 22, 2021
Posted by: gbrown9601
from Montana
I love the Moto One 5g Ace. But, this is my first 5 g cell phone. I wish they had included a 5G SIM or at least mentioned I would need a 5G SIM card. Also one lingering issue with Google. Everything moved fine, except I can no longer view my "off line" Google files when I am off line. This is very frustrating. I know it is a setting somewhere, but I can find nothing in Motorola's or Google's help sections.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 22, 2021
Hi Gbrown9601,
Thanks for purchasing our phone. We appreciate you taking your time to give us positive feedback. Sorry to hear that you're experiencing issues with your Google files. We would like to make this right. Please do check the email that we have sent you so we can further discuss this matter. Thank you
Thanks for purchasing our phone. We appreciate you taking your time to give us positive feedback. Sorry to hear that you're experiencing issues with your Google files. We would like to make this right. Please do check the email that we have sent you so we can further discuss this matter. Thank you
Written by a customer while visiting motorola.com
Customer Rating
1
Been trying to get it to work
on July 29, 2021
Posted by: Clennie mccaskill
from Cassatt sc
I bought it 3 months ago straight talk has been trying to get it to work . Still have problems don't receive text
No, I would not recommend this to a friend.
Response from motorola.comBy Frank, Motorola Customer Care, July 29, 2021
Thanks for reaching out to us, mccaskill. We're sorry for the inconvenience this may have caused you. While the phone is compatible with the major US carriers, it is not supported by the Straightalk network. If you have any other questions, please let us know and we'll be here for you.
Written by a customer while visiting motorola.com
Customer Rating
4
Almost Great
on August 9, 2021
Posted by: Jbird
from Baton Rouge
It's a good phone with average features. For a budget phone, it could be better. processing speed is below average, and the network interruptions between 4 and 5g are problematic. Improve the camera quality and processing speed and it goes to 5 stars
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 9, 2021
Hi Jbird, Thanks for purchasing our product and for giving us a positive rating. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you.
Written by a customer while visiting motorola.com
Customer Rating
5
Good quality, no apps preloaded, fair price
on August 14, 2021
Posted by: Karen
from Illinois
I have had it for a few months now and I really like it
I would recommend this to a friend!
Response from motorola.comBy Mike, Motorola Customer Care, August 14, 2021
Motorola is pleased to hear feedback from you regarding the purchase of our product, Karen. If you're interested, you can take a look at our official Motorola community page:https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en
Written by a customer while visiting motorola.com
Customer Rating
3
probably a good phone.
on August 17, 2021
Posted by: Beaverdam44
from columbus, ohio.
not using it. don't like the screen lock and you have to swipe the screen to much.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 17, 2021
Hi Beaverdam, Thank you for your feedback and sorry to hear that you are not satisfied with this phone's features. You can remove the screen lock by going to Settings> Security> Screen Lock> None. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent Features
on August 18, 2021
Posted by: Leyder 918
from Fishers, Indiana
I have used Motorola cell phones for a long time and this one is the best I have used. Excellent battery life and great camera features.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 18, 2021
Hi Leyder 918, Thank you for patronizing our product and for being loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com