Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
1
Stopped working
on August 2, 2021
Posted by: Emmav
I have only been using it for a month an the swing stopped working the buttons won’t even turn on very disappointed my son loved it while it lasted :(
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco , Consumer Services, August 2, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Baby Cash
from Lehigh acres Florida
Verified Purchase:Yes
It’s a good product. However by the time the baby was 15 pounds it started making loud sounds and didn’t want to glide anymore.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 24, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Legend
Verified Purchase:Yes
This is my second duoglider and it hasn’t even been a month and this one has also stopped working. My son is only 3 months old.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 30, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Poor quality
on September 6, 2021
Posted by: Alex5554
from NM
Had this for 3 months. Rocking motor whines and doesn't swing, music/white noise doesn't work at all. Reading other reviews, looks like either QA for this product is terrible or they use cheapest components possible that crap out within a month or two.
Response from gracobaby.comBy Graco, Consumer Services, September 8, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Stopped working after 2 months.
on March 17, 2022
Posted by: Anonymous
from Houston Tx
I got it as a baby shower gift. It only worked properly for less than a month. It would start making a clicking sound and would randomly stop swinging. We're on month number 2 and it doesn't work at all anymore. We believe the motor died on it and based on the reviews we've seen for this product it happens often. I would not recommend this product.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, March 18, 2022
Thank you for your review of the DuoGlider Swing. We do apologize for the experience with the clicking sounds. A member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Malfunction with rocking
on November 15, 2023
Posted by: momP
from Hawaii
I bought this 2 months ago and I wish they would explain more on how to use it or fix a common malfunction it has. i’ve never pressed the timer and it still stops rocking after one minute sometimes it goes up to 3 minutes but it wakes the baby up and then i have to manually push it back and forth.
Response from gracobaby.comBy Graco Consumer Services, November 16, 2023
Thank you for your feedback! We’re so sorry to hear that you've experienced trouble with your DuoGlider Gliding Swing and we would be happy to see how we can help! Please reach out to our Consumer Care Team at 800-345-4109, M-F 9am-5pm EST. Thanks again!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Looking forward to using it, but sound is poor
on March 8, 2016
Posted by: first baby
Our baby is on the way and we're looking forward to using this glider for its swing and vibration. The sound is very disappointing though. Horrible speakers. We will probably never use the music it provides with the baby because it sounds so awful to our adult ears. Wish we had tested the sound in the store.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Disappointed
on June 16, 2016
Posted by: casey93
I am honestly disappointed, my son is only 2 months old and we have already went through 2 motors and we haven't even had this swing for his whole 2 months of life!! For the money we spent I honestly expected better quality, yes I know motors burn out but this is ridiculous a waste of money!
Response from gracobaby.comBy Graco, Consumer Services, July 29, 2016
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com