Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
1
The Product worked only 2 weeks and then shut down
on August 29, 2024
Posted by: Anonymous
Verified Purchase:Yes
DuoGlidder Gling Swing I dont recommend it, We got the product 1 week after ordering it. After assembling the product it just worked for 11 days, afterwards it does not swings anything no more. I have tried to get another one but the website requires photos to upload, which i have not had a chance to decreast the size of the photos to be able to upload them
I do not recommended if the product will stop working after 11 days of use.
I do not recommended if the product will stop working after 11 days of use.
Response from gracobaby.comBy Customer Care, August 30, 2024
Thank you for your review. We appreciate all of our consumers feedback as we're always looking for ways to improve our products. We’re so sorry to hear you're having trouble and we would be happy to see how we can help! Please reach out to our Consumer Care Team at 800-345-4109, M-F 9am-5pm EST. We look forward to hearing from you! -The Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
2
BROKE AFTER 7 WEEKS.
on September 13, 2024
Posted by: JenniferM
from Canyon Lake TX
We have used the duo glider since we came home with our baby from the hospital. It was our saving grace with sleep regression up until a few days ago when it broke! I ordered a new cord for it, put batteries in it and the only thing that works is the vibration function. This has made working from home so much harder without the swinging function.
Response from gracobaby.comBy Customer Care, September 16, 2024
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your DuoGlider Gliding Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: Ginat
from Michigan
Verified Purchase:Yes
This is amazing, my daughter loves it. I wish I would have gotten this sooner, it's perfect for as she grows. She will fall asleep in 5 minutes, I love how it lays flat and sits all the way up too.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Wish it still worked!
on September 21, 2024
Posted by: Jess09
from Nebraska
Honestly this thing was heaven sent... till it quit. It started glitching out and I would have to unplug it alot to reset it. And now it don't rock at all. This sucks. I was hoping this was something I could hold on to incase I had more kids or fostered but looks like it's not even going to last for my one kid!
Response from gracobaby.comBy Customer Care, September 24, 2024
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your DuoGlider Gliding Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
on November 12, 2024
Posted by: K0410
I received this as a gift and my son has absolutely loved it but after a month it has just stopped working wont come on at all! Very disappointed I’m not sure what to do!
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services, November 12, 2024
Thank you for your feedback! We’re so sorry to hear of the trouble you’re having with your DuoGlider Gliding Swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Disappointed
on November 19, 2024
Posted by: Tim d
My child is almost 3 months old and our duo glider almost lasted 2 months… it was great while it lasted. Looks like the motor stopped working. I have to use it as a manual swing now
No, I would not recommend this to a friend.
Response from gracobaby.comBy Customer Care, November 20, 2024
Hello, thank you for your feedback on our DuoGlider, and we are sorry that it did not meet your expectations. Satisfaction of our consumers is important to us, therefore we would be happy to help you resolve this issue You will be contacted shortly by a member of our Consumer Care Team. Thanks again Graco Team
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great product!
on November 29, 2024
Posted by: Mamacap23
from Orlando, Fl
Length of ownership:1 year or longer
My mom brought this hone for our baby and she absolutely loved it. It has nice music, the mobile is so cute and she loved reaching up to it. It does tend to have a high speed on the fastest setting which I don't reccomend but this was the perfect swing for her. I loved it all around.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
on December 2, 2024
Posted by: beckyd
I received this swing as a gift from my grandmother before she passed away, I was so excited to get it and use it with my son who is two months old. I used this swing 5 times and then it just stopped working. It just flashes at me, It is so crazy to me that we spent so much money on this swing for it to just stop working. I AM BEYOND DISAPPOINTED. side note I did put a claim in With warranty and it gives me options on swings that don't even compare to what was spent on this swing. I have always used graco and this just makes me want to look at other companies.
Response from gracobaby.comBy Customer Care, December 4, 2024
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your DuoGlider Gliding Swing, and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com