Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
2
Worked great until speeds started flashing.
on January 5, 2023
Posted by: SmittyG
Was working perfect for about 2 days. Turn it off after usage & everything & now nothing. Have to push manually
Response from gracobaby.comBy Graco Consumer Care, January 9, 2023
Thank you for your feedback. We apologize for the inconvenience you have experienced! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
This is awesome...until it just stops working
on January 22, 2023
Posted by: jennie1104
from Ohio
When our son was weeks old, nothing would soothe him to sleep, we tried everything. We were recommended by my sister to buy one of these, at first we found one that's was gently used and our son loves it. We had that one for a little while and it just stopped working, it would no longer swing. We thought maybe because we bought ours used that was the issue. So we bought a brand new one in October. The set up was easy and in no time we were back to a baby sleeping through the night. Until now, the swing we bought back in October is again not working and it's January. This is so disappointing. This is an awesome product until it's just not. Very disappointing to spend a decent amount of money on a product for it to stop.working in 3 months.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Care, January 23, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Stops swinging every 10 min
on February 28, 2023
Posted by: Su oli
from McAllen Texas
I bought it about a week ago and just put it together today and it stops swinging almost every 10 min and I am having trouble resetting it to swing again
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco Consumer Services , February 28, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your Duo Glider and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Can't even find replacement parts
on March 14, 2023
Posted by: TrinkleB
from Willoughby ohio
This thing was manufactured April of last year will not swing does make sounds and will vibrate and cannot even find replacement parts to purchase
Response from gracobaby.comBy Graco Consumer Care, March 20, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble your having and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Horrible motor
on April 1, 2023
Posted by: TxMom5
from Tx
I just got the swing in today and after an hour it stopped working. Tried unplugging it and replugging it using batteries nothing works it tries to swing them the selected speed light starts flashing.
Response from gracobaby.comBy Graco Consumer Care, April 4, 2023
Thank you for contacting us through our feedback website. We see you were able to contact us directly and process a warranty claim to correct the issue you were experiencing. Thank you for your time.
Written by a customer while visiting gracobaby.com
Posted by: Annie1
Verified Purchase:Yes
Helps put my baby to sleep and is a great product overall
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Posted by: Lonnie
from Idaho
Verified Purchase:Yes
Every baby is different. As for mine, she is one picky baby. She is three months old and doesn’t like much besides me (breastfeeding, being held, contact naps, co-sleeping). Nobody else can feed her as she refuses the bottle and so I work from home to be able to feed her. Sometimes I just need a break. I tried the Fisherprice swing and Ingenuity bouncer with lights, the Graco Sense2Snooze and Soothe My Way. She didn’t enjoy being in those. But the Duo Glider, she actually loves it! She even falls asleep in it. When she’s awake, she likes to sit up in it and will watch the bunnies. When she’s tired, I’ll set it to a high glide setting with ocean wave sounds and she’ll fall asleep. While she isn’t a fan, it does also have vibrations. The only negative thing about it is how the swing goes up in the back and makes noise. It’ll wake her up sometimes as it also makes jerky movements. I believe it’s due to the parts simply popping into place. I added a picture of the back. Other than that, it’s great and we love it!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Disappointing
on October 17, 2023
Posted by: KB3244
from Champaign, IL
I loved this duo glider for my grand baby. But, with only a few uses, the lights on the side started flashing and now the glider no longer works.
Response from gracobaby.comBy Graco Brand Team, October 17, 2023
Thank you for your feedback. We’re so sorry to hear of the trouble you’re having with your DuoGlider and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com