Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
5
Super customizable
on July 18, 2020
Posted by: Ashleyfmk
from Crown Point, IN
[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this glider swing. When I first opened the Graco DuoGlider Gliding Swing, I was nervous about putting it together. But it was so easy. The instructions were very helpful and effortless to understand. The color and style of the swing worked perfectly with our home decor. Whether you are welcoming a girl or boy, the color scheme of the “Rascal” color compliments the gender neutral style. My daughter is roughly 10lbs and 6 weeks old when we received it. She had plenty of room to still use it. It’s become a staple in our house and I feel confident knowing I can put her in it and know she is secure. The mess lining on the sides is nice because it protects her but also makes it breathable. The best thing about this swing is that it has so many customizable features. As we all know, each baby is different. And what works for some, may not work for others. But in this case, you can truly find what works for your baby by trying out the different options. The different sounds and melodies can be altered with the buttons on the side. And you can put on the vibrations to calm your little one. Another feature I like is the “timer mode”. To extend the battery life or to stop the swing once your baby has calmed down, it’s a nice bonus. I think the biggest thing to note is the size of the swing. It is quite large compared to the other swing we have. As the legs do take up some room. That’s really the only downfall if you are looking for something that doesn’t take up much space. But I believe that’s all regarding preference for where you will keep it. It works well in our home, which is why I gave it the 5 stars. Overall, I highly recommend this swing for both your baby or for a gift for someone else.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Amazing Swing
on July 18, 2020
Posted by: Megan2020
from TN
[This review was collected as part of a promotion.] I was given this glider to try as part of the Stellar Product Testing Panel and it took no time at all for my daughter feel right at home. Assembly was quick and directions were easy to follow. The glider swing takes up much less room than other swings we have owned in the past and looks more modern. My favorite feature has to be the ability to adjust the level of incline of the seat. Our daughter has reflux so being able to keep her sitting up higher following a nursing season is amazing. We then can lower it down as she settles into resting. The gliding motion is smooth and can be adjusted to her preferred speed. We are so happy we had the opportunity to test this, it was quickly become a must have baby item!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Love it!
on September 19, 2020
Posted by: Anonymous
from Panama City, FL
I purchased this for our 4th baby. She really enjoys it. It does make an awful clicking noise as it glides which is super annoying, but otherwise it’s great!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Doesn’t glide ):
on November 12, 2020
Posted by: Teeford
from Memphis Tn
Everything else works but it does glide how can I fix this ? Is there a motor or something ? And is there a way I can buy a new toy for it
Response from gracobaby.comBy Graco, Consumer Service, November 13, 2020
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your DuoGlider and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Ok If you just want a bassinet
on December 8, 2020
Posted by: Nana G
from New Hampshire
I got this for my grandson and I'm not impressed at all the swing part does not swing unless I do it manually. Its only saving grace is that my grandson will still sleep in it. Don't waste the extra money on a bassinet that swing because this one doesn't so not happy with it.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Consumer Care, January 22, 2021
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Swing does not work
on December 21, 2020
Posted by: NC Mom704
from NC
We heard great things about this bassinet/swing/glider combo and were excited to receive as a gift. We assembled it before our baby was born and everything was working. Baby is home now and just our luck, our swing does NOT work. This was the main feature we wanted to use. The sound and vibration works but not the swing. This is so unfortunate and I wish there was an easy option to fix or get refunded.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Consumer Care, February 1, 2021
Thank you for your feedback. We’re so sorry to hear of the trouble your having with your swing and we’re happy to see how we can help! You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Glider after working for 6 months
on January 4, 2021
Posted by: DivyaD
from Seattle,WA
It suddenly stopped swinging. Our baby didn’t even use it much. Now that we started using it. It stopped working.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 18, 2021
Thank you for your review of our product. We apologize for the experience with our product. You will be contacted shortly by our Graco Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
MOTOR AND VIBRATION
on January 9, 2021
Posted by: Hnhardis
from North Carolina
Length of ownership:1 year or longer
This swing/bassinet worked great at first, but I was going to use it for my second baby (they’re only 17 months apart) and the motor is already out! the vibration never worked on it and I only got maybe 4 or 5 months use out of it. I took out the batteries when storing and even stored it properly. I feel like the straps are very uncomfortable for my babe too.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, May 11, 2021
Thank you for your feedback! We’re sorry for the inconvenience you have experienced. A member of our Consumer Care Team will reach out to you shortly.
Written by a customer while visiting gracobaby.com