Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
1
Wont glide
on September 28, 2019
Posted by: Jess111
My glider will no longer glide just play music. Is it the motor and can i purchase a replacement motor?
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, October 30, 2019
Thanks for reaching out, you might be able to find replacement parts on our website at the link below. You'll need your model number and the date of manufacture of the Glider.
http://www.gracobaby.com/webapp/wcs/stores/servlet/ReplacementPartsView?catalogId=65051&urlLangId=-1&langId=-1&storeId=65051
If you don't find the part that you are looking for, please reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST or by email at gracobaby.com/en-US/contactus.
http://www.gracobaby.com/webapp/wcs/stores/servlet/ReplacementPartsView?catalogId=65051&urlLangId=-1&langId=-1&storeId=65051
If you don't find the part that you are looking for, please reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST or by email at gracobaby.com/en-US/contactus.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Perfect Bassinet
on October 2, 2019
Posted by: BrandiG
I bought this for my 3rd baby and wish it would have been around for my 2nd. It’s the perfect size to fit next to the bed, has great features, and my baby slept very well in here.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
4
Love it!
on October 9, 2019
Posted by: Al35
Bought the Dreamglider as a replacement for our rock n play and I’m so happy we did!! It’s a great height to keep our other kids away and all the additional features are a plus! The ONLY downfall, for me, is that there is no lock for the gliding aspect. If I’m not using the glider it would be nice to be able to lock it so it didn’t move if bumped or if my other children were touching it.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Awful!
on October 10, 2019
Posted by: MrsG614
I bought this for my colicky newborn... the swing makes a cracking noise when he is swinging, even on lower speeds. sometimes the motor won’t even work right and it will swing the exact same speed (a 1) even when turning it all the way up. As much as this swing costs, I had higher hopes for it but it did not meet my expectations. This swing is junk.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, October 24, 2019
We’re so sorry to hear that you've experienced problems with your swing, and we would be happy to see how we can help! Please reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST or by email at gracobaby.com/en-US/contactus.
Written by a customer while visiting gracobaby.com
Customer Rating
5
I absolutely love this glider
on October 14, 2019
Posted by: Aziah02
I had purchased this item a month prior to my son’s arrival an I have finally put it to use. It’s perfect in every way. I love the swing and bassinet combination. Thanks Graco every mother deserves the best!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
5
Works grate.
on October 18, 2019
Posted by: jonni
[This review was collected as part of a promotion.] It has all the features necessary. Can be flat or changed to sitting. Looks like child is comfy there and sleeps well.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
3
Stop working
on November 6, 2019
Posted by: Momof4okc
For my first baby it work very well now it doesn’t swing I have it plugged in & it does nothing but vibrate a waste a money it only last for about 6month smh
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, November 21, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
4
So comfy for baby!
on November 8, 2019
Posted by: Kara89
My almost 2 month old son loves this swing! He has reflux issues and we have found that this swing helps him feel more comfortable, so it has been a life saver! My only complaint is the swing makes a loud clicking sound randomly (not all the time) which sometimes wakes up the baby, I haven't found a way to stop it from doing that so that is why I didn't give it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com