Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
1
Not consistent
on July 30, 2019
Posted by: AmberTX
We liked this at first however it quickly became hazardous. The 1st speed setting is more than enough for us and is the speed we use 99% of the time. Even on setting 1 the speed will fluctuate and move way to fast for our newborn. It scares me to leave him in it because of the random speeds. It's definitely dangerous
Written by a customer while visiting gracobaby.com
Customer Rating
5
Amazing glider!
on August 14, 2019
Posted by: Shannon2215
My 7 month old absolutely loves this!! He goes in it multiple times a day, awake, and plays with his toys while I prepare his bottles or clean up. He never fussed in there and will often fall asleep in there too after he eats. He won’t fall asleep anywhere else unless it’s on me!
I was so happy to read he can enjoy this until he’s 30 pounds!
I was so happy to read he can enjoy this until he’s 30 pounds!
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Disappointed
on August 18, 2019
Posted by: RBAM0529
Wish I would have read reviews first. I haven't even has it for 2 months and it won't glide. Doesn't move not one bit. Music comes on mostly but no movement... which is why I wanted a GLIDER not a radio.. I guess this is a common occurrence. Super unfortunate cause I was pretty loyal to the graco brand and now I'm worried about it.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 21, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Motor fails, power supply fails in 2-3 days
on August 23, 2019
Posted by: Jonathon
Will never recommend to spend that much money for this non working product
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 27, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Not as advertised - Vibration requires batteries
on August 25, 2019
Posted by: Kelly999
Unit appears good at first blush, however the specifications say: " The DreamGlider® Gliding Swing uses the same gentle motion as your nursery glider to soothe baby, and also features two-speed vibration, six swinging speeds, classical melodies and nature sounds and more to keep baby soothed and comfortable. You can plug it in or use batteries for two convenient options."
Upon attempting to use the vibration it does not work when plugged in. The reason I bought this unit was the wall plug option to not have to have consumable and wasteful battery operation.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 29, 2019
Thank you for reaching out to share this feedback. We apologize for any confusion this may have caused! We will get this information forwarded to the appropriate department. Thank you for your time!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Swing doesn't work
on August 26, 2019
Posted by: Amber83
I got this as a gift and was so excited to set it up. Music works and vibration kinda works but doesn't seem very strong at all on the highest setting. But the swinging function does not work at all. It has 6 settings. When you push any of them the light just goes on for a second. Also when pushed it turns off the music. I am very disappointed. My lil one will be here soon and this doesn't do what it's suppose to do. Such a disappointment.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 29, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Can't be cleaned
on August 28, 2019
Posted by: YessiMiranda
Everything comes sewn with the tubes and cannot be removed to be washed. it should be able to be washed can't be so dirty
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 29, 2019
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
Written by a customer while visiting gracobaby.com
Posted by: Product reviewer
Verified Purchase:Yes
Had one in 2016 thru 2017 gave it away and just bouvht this 1 because it provided many nights of rest needed for journeys to work and daycare and school for my older babies. Thank you graco. This is a really good investment
I would recommend this to a friend!
Written by a customer while visiting gracobaby.com