Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
1
Doesn’t glide with daughter in it.
on May 9, 2019
Posted by: Barbdoak
I just got this today and was so excited to try it out, even though my son isn’t due for another month. However, I placed my daughter in it, who only weighs 17lbs and it doesn’t move even on the highest setting. It will glide very slowly without her in it. I’m sad that it doesn’t work because it is extremely adorable and unique in its design.
Response from gracobaby.comBy Graco , Consumer Services, June 5, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Swing not working properly
on May 22, 2019
Posted by: Wolfy09
Very excited about getting swing as present for newborn. But unfortunately no matter what speed you set glider to it remains at a very slow speed. Disappointed : (
Response from gracobaby.comBy Graco, Consumer Services, June 4, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Inconsistent!
on June 4, 2019
Posted by: Ktw1117
We got this as a gift and the speeds are way to fast for my newborn. Setting 1 is just as fast as 6 and has me terrified. I also wish the seat was more cushioned. It’s very hard and uncomfortable as a bassinet.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Can’t use the vibrator
on June 14, 2019
Posted by: Dana81
I bought this to use in place of the rock n play that we used for my son who is now four. My reason for choosing this product was the rocking and vibration along with being able to have the baby lay flat. The vibrator is awful. It makes this intermittent high pitched squeaking noise. I can’t use it because the noise wakes up the baby. The vibrator itself is loud which wouldn’t be a problem but it sounds like the motor is dying. My baby is only 13 days old. I almost wish we had purchased a different product.
Response from gracobaby.comBy Graco, Consumer Services, June 17, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great features
on June 20, 2019
Posted by: Mbrit24
[This review was collected as part of a promotion.] I bought it a couple months ago easy to use and also easy access
Written by a customer while visiting gracobaby.com
Customer Rating
1
Swings to fast on lower settings
on June 23, 2019
Posted by: SalemsRaven
It worked great for a couple weeks then all of a sudden it wants to go very fast on the fist setting and then it randomly starts going super fast to the point its shaking the whole swing and wakes my baby up. I don’t understand why and it cost way to much money to have these issues.
No, I would not recommend this to a friend.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Doesn't work.
on July 24, 2019
Posted by: Jordan15
Got this for our baby, haven't even had the baby yet and I plugged it in to make sure everything works and nothing happened. Pretty big waste of money.
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, July 29, 2019
Thank you for providing your feedback. We see you were able to contact us directly and have been provided with a warranty claim regarding the issue. Thank you for your time!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Uggghhh
on July 27, 2019
Posted by: Yani
Swing does not work, came here to try and replace adapter and wish I would have read the reviews 1st! Im almost certain it isn’t the adapter at this point :(
No, I would not recommend this to a friend.
Response from gracobaby.comBy Graco, Consumer Services, August 8, 2019
Thank you for your feedback. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com