Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
2
The motor stopped working a month in...
on July 23, 2018
Posted by: Marisa13
My mom bought this for us as a gift after hearing from a friend that they absolutely loved it. My daughter did love it, particularly for the vibration mode, until it stoped working after just over a month. Super disappointed because she loved it but I just can’t afford to buy one of these every month when it breaks.
Response from gracobaby.comBy Graco, Consumer Services, July 25, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Baby loves
on August 4, 2018
Posted by: Nikki82
From day one it has rattled, squeaked and it does not sit level when it starts gliding the legs come up. I love the features it has and my 2 month old sleeps wonderfully. For the cost Grace needs to make sure equipment is level and perfect before sold to parents....IT IS FOR BABIES and I would expect better quality for price.
Response from gracobaby.comBy Graco, Consumer Services, August 13, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
3
Life saver
on November 18, 2018
Posted by: Olive123
We are a Graco family and just like everything else I absolutely love this glider. My son sleeps amazingly in it. My only complaint is the LOUD mechanical clicking noise it makes with even single swing. We have two sound machines going and still have to cover our heads to fall asleep. The swing is perfect except for the awful clicking. Easily would give five stars if the swing weren’t so noisy.
Written by a customer while visiting gracobaby.com
Customer Rating
1
So loud! Hate having it in the same room
on November 20, 2018
Posted by: Corrin
The Dreamglider is a nightmare! We have had it for just shy of three months and I am wondering if I have it in me to fight target to take it back! It is so loud that I hate having it near the bed at night. It makes weird grinding noises. It makes horrific clanging noises if you put it into swing mode and put it on anything higher that 3/4.
We got a cheap swing for free and I prefer it to the 200 dollar piece of junk that is grinding and hiccuping next to my bed.
My mother in law bought us a graco highchair.
It is going back! No more Graco in my house!
It is going back! No more Graco in my house!
Response from gracobaby.comBy Graco, Consumer Services, December 20, 2018
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Posted by: hanson72
Verified Purchase:Yes
I bought this for my Great Grandson, and it fits the bill!
Written by a customer while visiting gracobaby.com
Customer Rating
2
Would be great if it worked
on December 1, 2018
Posted by: Laeti
Our son loves his swing and seems to be very confortable in it. He can't fall asleep without the swinging motion, the only problem is that the swinging doesn't work. We have to do it manually and as soon as we stop he wakes up. Really disappointed.
Response from gracobaby.comBy Graco, Consumer Services, January 11, 2019
Thank you for your interests in our products. We apologize for the experience you have had with our product. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Stopped Swinging
on December 4, 2018
Posted by: DanaP
This was working great for about an hour until the swinging part stopped swinging. Everything else electronic on it works except for the swinging movement.
Response from gracobaby.comBy Graco, Consumer Services, July 10, 2019
Thank you for your feedback, we see you were about to contact us directly. You will receive a follow up email shortly.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Just what we needed!
on December 19, 2018
Posted by: sherman
We bought this swing for our first child and it was perfect for getting him off of the floor where our dogs could reach their noses in on him. It conveniently lays all the way flat so that we were able to use it for naps sometimes as well. I will be using this again for my second child!
Written by a customer while visiting gracobaby.com