Customer reviews from gracobaby.com
Graco - DuoGlider Swing - Percy
Average customer rating
3.3
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
143
4 Stars
35
3 Stars
25
2 Stars
39
1 Star
97
61%of customers recommend this product.
(
125 out of
206)
Customer Reviews for Graco - DuoGlider Swing - Percy
Customer Rating
2
Too much noise!
on November 7, 2017
Posted by: Mom since2014
It is a great bassinet/swing until you get to the noise part... every time I try to take a nap with my baby and my toddler, this thing starts making so much noise when it goes back and forth and it's really annoying. My son slept in it since day 1 but the more weight my son was gaining the more noise it was making... my son is 4 months now with only 15lb and I'm still waiting for the day for this swing to stop making so much noise.
Response from gracobaby.comBy Graco, Consumer Services, November 8, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
2
Why won’t it speed up!!
on December 9, 2017
Posted by: moalexius
We’ve had this for a month and my son sleeps amazing in it but now it has randomly decided it won’t speed up?! He likes it set on 4 and its swinging about the pace of 1. Sooo frustrating!!
Response from gracobaby.comBy Graco, Consumer Services, December 11, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Great idea, bad motor
on December 12, 2017
Posted by: Janndun
I bought this mainly to have a place for my little one to sleep in for his first few months. This was a major investment seeing as how the product is pretty pricey. The music works without an issue, but the swing function is horrible. Whether it is set to level 1 or 6, it barely moves enough to do anything for my LO. I really disappointed with this product!
Response from gracobaby.comBy Graco, Consumer Services , December 13, 2017
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Broke within 3 days
on February 10, 2018
Posted by: Corey
We received this glider as a gift and it broke within 3 days of use. Every speed setting always ends up going to the fastest setting. It worked great for those first few days, but is unusable now and it’s way too fast for our newborn.
Response from gracobaby.comBy Graco, Consumer Services, February 13, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
1
Let down
on February 26, 2018
Posted by: Ydiga
I used it for 28 days and control dashboars overheades from the inside when I would turn it on and it would only play music. it stoppes gliding. I have to return it to the store which was a hassle taking it apart and taking it back. otherwise my daughter loved the glider for naps.
Response from gracobaby.comBy Graco, Consumer Unknown, February 27, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Great for my baby
on March 23, 2018
Posted by: Kay216
My son absolutely HATED the bassinet we had received for a shower gift. We also had received this glider and he loved it!! We used it in our bedroom and he slept in it until 6 weeks when we transitioned him into his crib. Still loves to swing in his glider during the day!
Written by a customer while visiting gracobaby.com
Customer Rating
1
Total let down
on April 18, 2018
Posted by: Sad Dad
I bought this brand new. I just put it together. I was really excited how easy it was. The music played, but no glide. This was straight out of the box. It's sad I'm obviously not the only one. Graco, make this right.
Response from gracobaby.comBy Graco, Consumer Services, April 19, 2018
Thank you for your interest in our products. We apologize for the inconvenience you have experienced. You will be contacted shortly by a member of our Consumer Care Team.
Written by a customer while visiting gracobaby.com
Customer Rating
5
Just what I needed
on May 15, 2018
Posted by: Moose15
I tried 6 different beds for my newborn with reflux and nothing worked until this bed. She sleeps all night and the glider works great to help her fall asleep then we shut it off. It doesn’t take up as much space as I would have thought. Best bed ever!
Written by a customer while visiting gracobaby.com