Sherman

Thank you for your feedback. We appreciate your time, and we're sorry to hear that you are not satisfied with the performance so far. We understand how frustrating it can be when things don't work as expected. We want to help.

If you have not already, you can look into this solution.
Solution
This error is usually tied to privacy issues in Windows 10:
Using the start menu, open Settings
Go to Privacy
Scroll down the left-hand side and select Microphone under App Permissions
Toggle on Allow apps to access your microphone
Test that this has resolved your error

For us to help you further, we would need some additional information. You can reach out to Dell's Technical Support Team for setup assistance: http://dell.to/2sH7Qlm or 1-800-624-9896. This way, we can actively troubleshoot with you and try to address all of your concerns.

Here is a link to your computer's support page, where you can find some beneficial information as well as any updates or downloads available for your computer. https://dell.to/2WxgyEb

Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm.