Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Alex
from Baltimore, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] After using the XPS 13 for a month it has ran almost flawlessly. The screen is amazing, it feels like a much better build quality than my Lenovo, and it runs lightening fast. It will boot up from flipping it open to ready to go in about 10 seconds. Only criticism so far is that the speaker volume is a little low. Typically need to use external speakers or headphones if having a video call with someone.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Maggie
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really enjoy all the features computer. The touch screen is very helpful. The only problems I have are minor. I tend to have issues with the audio. If I use headphones, sometimes the audio does not work until I reset the audio settings or the computer as a whole. Also I have issues with charging every once in a while. However this might be an issue with the charger that came with the computer, not the computer itself.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Garrett K
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had the XPS 13 7390 for just over a week now. Overall this is a very nice device. Fast, bright display, decent audio, and great battery life. Build quality is good and I really appreciate the soft touch of the carbon-fiber interior. A couple of concerns prevent me from giving this 5 stars. The first is Killer wireless. Several times I powered on the laptop to discover the Killer wireless card "could not start". After attempting several different fixes I believe I finally resolved this by downloading the latest drivers from the Killer website and performing a clean install. Dell's own update utility did not install the latest drivers. While I am capable of doing this, the average consumer likely is not. This is a hassle that is completely unacceptable in 2020 and one Dell should be very concerned about. The second concern is occasionally the fan is noticeably loud and the bottom of the laptop is very warm. Overall I am happy with my purchase and would recommend to others.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Peter
from Syracuse, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent Laptop. Much more powerful than the XPS 15 I had bought a year earlier. Dell paid lots of attention to every detail.
Written by a customer while visiting dell.com
Posted by: Freetv
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer, no complaints at all. If you can fo for at least an i5 and 16gb of memory.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Kshoe
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a solid, all-around laptop great for general computing and internet access. I am really happy with it. The only downside is that the camera is not very high quality in terms of the picture. Otherwise, no complaints!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: SKratz
from Illinois, US
Verified Purchase:Yes
[This review was collected as part of a promotion.] My XPS is great! Lightweight, quick processing, and a stunning display. The touch screen is responsive even if it;s a bit too sensitive.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Jack
from Pine, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent small form factor laptop. The screen has outstanding resolution and is wonderfully bright, with accurate colors. The wireless adapter is superb too, much better than the one that was in my older laptop. I find the keyboard very comfortable to work on and appreciate the lighting that is installed in it. The I7 Skylake CPU is very fast and the installed memory is spacious.
I would recommend this to a friend!
Written by a customer while visiting dell.com