Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Elizabeth
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s very fast and light. I have the rose gold version and it’s a gorgeous color.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Buddy
from Vail Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing for all around use. 13” is perfect for carrying around and isn’t to big. The dell delivers. Awesome speed 100% suggest getting
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Mary
from Charleston illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality. Does what it's supposed to. The touch screen is very responsive.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Humberto
from San Juan, P.R.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very fast system. Compact and with a very durable battery. I will recommend the computer with anyone.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Rando
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall I like the computer but the power button has an issue where it sticks and doesn't work. Had it replaced once already and problem persists
No, I would not recommend this to a friend.
Response from dell.comBy Jon@Dell, DellRR, May 7, 2020
"Rando
Thank you for your review. We appreciate your feedback about the build quality of your computer keyboard. A sticky button can be frustrating.
We'd recommend contacting Dell's Technical Support Team if you need any additional assistance. http://dell.to/2sH7Qlm.
Here is a link to the support page for your computer, where you can find some beneficial information as well as any updates or downloads available for your computer. https://dell.to/2VMcyz8
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm"
Thank you for your review. We appreciate your feedback about the build quality of your computer keyboard. A sticky button can be frustrating.
We'd recommend contacting Dell's Technical Support Team if you need any additional assistance. http://dell.to/2sH7Qlm.
Here is a link to the support page for your computer, where you can find some beneficial information as well as any updates or downloads available for your computer. https://dell.to/2VMcyz8
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm"
Written by a customer while visiting dell.com
Posted by: Austin Chitmon
from Fayetteville, AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced an old bulky Lenovo with this, was an excellent decision! Super lightweight and great battery life.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
from Madison, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Officially my new favorite laptop! It’s an essential. Thanks Dell for bringing joy to my everyday!
Written by a customer while visiting dell.com
Customer Rating
4
Generally positive review for my dell xps machine
on May 4, 2020
Posted by: Joseph O'Brien
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love a majority of the features on this machine. The keyboard is comfortable, and a size I can very easily use. I'm not excited about the '\' key's size, but I get it. A right hand control key is a wonderful edition. None of the keys from the nav cluster is missing, so keyboard shortcuts and editing plain text for programming are a breeze. It's easy enough to set up foreign-language typing and to use all the other features. Setting up Debian using WSL was a breeze, and, with the proper compiler and MKL installations, my laptop is competitive with a high-performance desktop workstation. Compiling and running code are otherwise also great. I'm quite sure I'll like this machine.
Games can't be played on their max settings, and I'm not wowed by the graphics. My old 2014 laptop is competitive with this one in this area, so something remains to be desired here. For $1400, I'd expect an improvement after so many years, but all that does is take away the fifth star.
I would recommend this to a friend!
Written by a customer while visiting dell.com