Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: KarrieY
from Grays Harbor, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's fast and light and great for travel, word processing, and playing the occasional games.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Amir
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good battery, light weight, fast fingerprint reader, runs pretty fast (no thermal throttling I could notice). A solid purchase. This is my third XPS 13 and I haven't regretted any of them.
Cons: my old flip-phone had a better camera. I also wish they would stop using Killer WiFi cards.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: M. Shafer
from Manassas, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an awesome laptop!! Small, lightweight and fast...super fast. Have enjoyed this product from out of the box...very easy set up and so very lightweight. Love the screen...feels bigger than it is due to the colors and brightness of the screen. Overall it is a great product and is exactly what we needed.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a reporter, and this laptop is very good for my daily work in the field, as I need to bring this laptop to protest rallies and different offices, where I need to access my laptop quickly without any interruptions. The hardware is smooth, and the computer's components are responsive. But the lack of usb-a ports make this laptop annoying to transfer files from, and the laptop gets very hot which is concerning. Fingerprints and dirt sticks really easily on the keyboard. For video conferences, the camera is nothing impressive but gets the job done well without issues.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Dave
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] solid laptop for school; good for watching videos; stylus use is OK; overall very pleased
Written by a customer while visiting dell.com
Posted by: Julian
from Lake Wylie, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well designed, powerful, light.... what more could you ask for in a laptop?
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Don
from Chattanooga,TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quality laptop. Boots up fast. Good battery life. Lightweight. Speakers not real loud but I am extremely please with the purchase
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Roland
Verified Purchase:Yes
Please re-enable FN left/right for home/end, and FN up/down for pageup/pagedown.
No, I would not recommend this to a friend.
Response from dell.comBy Jon@Dell, DellRR, May 11, 2020
"Roland
Thank you for taking the time to provide your feedback. I am sorry to hear that there are features of your keyboard that may have changed.
Here is a link that may help. It is instructions on how to customize hotkeys. https://bit.ly/3bmjhUY
For additional help, you can reach Dell's support here. http://dell.to/2sH7Qlm or 1-800-624-9896.
Here is a link to the support page for your computer where you can find the most up to date drivers and download updates that may be available for your laptop https://dell.to/2VMcyz8.
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm."
Thank you for taking the time to provide your feedback. I am sorry to hear that there are features of your keyboard that may have changed.
Here is a link that may help. It is instructions on how to customize hotkeys. https://bit.ly/3bmjhUY
For additional help, you can reach Dell's support here. http://dell.to/2sH7Qlm or 1-800-624-9896.
Here is a link to the support page for your computer where you can find the most up to date drivers and download updates that may be available for your laptop https://dell.to/2VMcyz8.
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm."
Written by a customer while visiting dell.com