Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Afy
Verified Purchase:Yes
Computer is slim, light weight, good battery, sleek. Fits my needs perfectly as a high school student
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Everything was ordered correctly and arrived safely. It was a pleasant experience. I'm loving the laptop! Thank you!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: VO
Verified Purchase:Yes
My XPS13 (7390) is supposedly top of the line but it still runs Microsoft Windows 10 and applications which don't necessarily scale well on the laptop display.
I would recommend this to a friend!
Response from dell.comBy Deb, Dell, January 30, 2020
Hi,
We have a dedicated 24/7 technical support team that can look into this issue and assist you accordingly.
You could reach out to them when available by sending a direct message at https://dell.to/2XnMBVw or private message at https://dell.to/2XfeYF3 with the system Service Tag.
(How to locate Dell Service Tag : https://www.youtube.com/watch?v=sDPVSHHN-SY&t=26s)
We have a dedicated 24/7 technical support team that can look into this issue and assist you accordingly.
You could reach out to them when available by sending a direct message at https://dell.to/2XnMBVw or private message at https://dell.to/2XfeYF3 with the system Service Tag.
(How to locate Dell Service Tag : https://www.youtube.com/watch?v=sDPVSHHN-SY&t=26s)
Written by a customer while visiting dell.com
Posted by: Maria
Verified Purchase:Yes
I had few issues at time I bought. The screen went black few times and my google chrome few I couldn't log in. I called dell support...he could not find anything wrong. Now since that call my computer is been working fine. Lets keep ours fingers crossed!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
The XPS 13 is everything I expected and more! After a few days use I am very pleased with the purchase. It is fast, sleek, smooth, glitch-free (thus far) and worth the price I paid.
Written by a customer while visiting dell.com
Posted by: CEL
Verified Purchase:Yes
I just started using it but it's so much fun - makes work feel like play! The display is so sharp and clear, it puts my Hi Def monitor to shame, while the speed of moving data is incredible. Love this little laptop!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Zei
Verified Purchase:Yes
It's a great laptop, but I've noticed that it gets overheated too quickly.
I would recommend this to a friend!
Response from dell.comBy Deb, Dell, February 6, 2020
Hi,
We have a dedicated 24/7 technical support team that can look into this issue and assist you accordingly.
You could reach out to them when available by sending a direct message at https://dell.to/2XnMBVw or private message at https://dell.to/2XfeYF3 with the system Service Tag.
(How to locate Dell Service Tag : https://www.youtube.com/watch?v=sDPVSHHN-SY&t=26s)
We have a dedicated 24/7 technical support team that can look into this issue and assist you accordingly.
You could reach out to them when available by sending a direct message at https://dell.to/2XnMBVw or private message at https://dell.to/2XfeYF3 with the system Service Tag.
(How to locate Dell Service Tag : https://www.youtube.com/watch?v=sDPVSHHN-SY&t=26s)
Written by a customer while visiting dell.com
Posted by: AndNow
Verified Purchase:Yes
It is incredible that DELL's flagship laptop is so poorly assembled. The LCD monitor is misaligned and poorly attached to the frame.
Written by a customer while visiting dell.com