Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: ale
Verified Purchase:Yes
Great computer, with a high quality. Keyboard is perfect, travel key is very nice. Screen is very bright and sharp.
Written by a customer while visiting dell.com
Posted by: Kevin
Verified Purchase:Yes
Excellent little computer great graphics and keyboard. Love the texture of the hand rest. This is the i7 10th gen processor and all runs very well. Even works well with my favorite old game RA2.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: JVB
Verified Purchase:Yes
This is my 3rd Dell Laptop, therefore, I must like the product. The previous XPS is still working after 6 years and will still be used occasionally where it can be plugged in. I did have trouble connecting my existing Canon printer to new XPS, Dell tech support tried to resolve but could not. I contacted Canon support and all is now operating as it should.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: JJ
Verified Purchase:Yes
The computer is perfect. lightweight and compact to travel and take everywhere. Super fast using the i7 and put more memory thru a SD card.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Reviewer
Verified Purchase:Yes
This laptop is very good and very fast with a very good keyboard, although I did get a faulty battery but we got that replaced.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
3
Battery life is much less than the advertised one
on January 4, 2020
Posted by: Alaa
Verified Purchase:Yes
I received my laptop last week, but its battery is not working as expected. It lasts 2 hours maximum.
No, I would not recommend this to a friend.
Response from dell.comBy Deb, Dell, January 31, 2020
Hi,
We have a dedicated 24/7 technical support team that can look into this issue and assist you accordingly.
You could reach out to them when available by sending a direct message at https://dell.to/2XnMBVw or private message at https://dell.to/2XfeYF3 with the system Service Tag.
(How to locate Dell Service Tag : https://www.youtube.com/watch?v=sDPVSHHN-SY&t=26s)
We have a dedicated 24/7 technical support team that can look into this issue and assist you accordingly.
You could reach out to them when available by sending a direct message at https://dell.to/2XnMBVw or private message at https://dell.to/2XfeYF3 with the system Service Tag.
(How to locate Dell Service Tag : https://www.youtube.com/watch?v=sDPVSHHN-SY&t=26s)
Written by a customer while visiting dell.com
Posted by: Daibidgh2122
Verified Purchase:Yes
I got this for xmas from my family and it has surpassed all my expectations and requirements for a computer. I have had dell's before, but this is by far the best machine I've used both for productivity and for leisure use. The battery life is more than enough for a full work day and still have plenty of power left for the rest of the evening. All in all a very good machine.
Written by a customer while visiting dell.com
Posted by: Alexander@JMU
Verified Purchase:Yes
This is the greatest computer for college life. Light weight, easy to fit into your bag, and go to classes. Best if you are looking at getting something that will last well past your college days. best to go with more storage and ram then you think you will need.
I would recommend this to a friend!
Written by a customer while visiting dell.com