Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Anonymous
Verified Purchase:Yes
I recently lashed out and picked up a XPS 13 with 4K screen, 16Ghz RAM and 512Ghz storage. Very happy with the little machine but with one minor issue with the charger cutting out after charging the battery. So instead of finding a full battery in the morning, I find the battery half discharges and the charger off. It is simple enough to unplug the power cord and re-attach it for the charger to start working again, but for such an otherwise beautiful machine, a bit annoying.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: yangyang
Verified Purchase:Yes
When I trying to run the program by Python, the cooling sound is extremely loud. I plan to ask for a new one, but the process may takes a long time, and I give up.
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Posted by: Scott
Verified Purchase:Yes
Great computer. We had one problem where the WIFI Network Adapter stopped working. One call to Dell support fixed it but the laptop was out of commission for a full day until I could call.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
3
on December 11, 2019
Posted by: Paks123
I bought this laptop a brand new one and J love everything about it except the fact that the speaker wasn’t working at all . I am just little disappointed how they shipped without checking everything was alright!!! So now basically My Brand New laptop has to be REPAIRED!!!!! Thank god technician is coming to see whats wrong with it !!
Written by a customer while visiting dell.com
Customer Rating
4
Great fast/little laptop, but really picky about chargers
on December 11, 2019
Posted by: Dreaming USB
Verified Purchase:Yes
I really like this laptop. USB-C is the way to go. Wish the battery was a little bigger; in active usage, I get about 3 hours of use. Biggest pain has been the charger. Something about Dell's USB-C PD implementation makes it a little flakey when using 3rd party USB-C chargers. It gets worse when those chargers are plugged in through a USB-C hub/port replicator. Endless messages about sub-optimal chargers, and strange on-off-on-off charge behavior. After spending money on other 3rd-party chargers, ended up getting another Dell charger for travel. Shouldn't be this way.
Written by a customer while visiting dell.com
Posted by: Steve A
Verified Purchase:Yes
So far so good. Has some decent features in a nice compact form factor. Core i5 works well for my basic needs. RAM could use a boost, but that can easily be remedied. Screen is nice and bright(when plugged in). Typing is nice on the keyboard.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Brad
Verified Purchase:Yes
Pretty great so far. My only problem is the bright front facing light when charging. I wish there was an option to turn this off. Other than this, the costumer service, setup, and simple usage have all contributed to how great this laptop is.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: kingjacob2020
Verified Purchase:Yes
the performance, keyboard, screen and the device in general is extremely good
I would recommend this to a friend!
Written by a customer while visiting dell.com