Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Denise
Verified Purchase:Yes
So far it fits perfect in my life - great size for me. I wanted something that was light to travel with me and powerful and this fits the bill.
Written by a customer while visiting dell.com
Customer Rating
3
It's ? had some problems when it goes to sleep it often doesn't wake up well
on April 29, 2021
Posted by: M Danielson
Verified Purchase:Yes
Problems -- I've had problems with some programs waking up . . .
I would recommend this to a friend!
Response from dell.comBy Ashley@Dell, DellRR, May 1, 2021
Dear M Danielson,
We appreciate your review. We are sorry to hear you are having sleep mode issues with your XPS 7390. Below I have provided the steps to run The Windows Power Troubleshooter to help resolve this issue. I have also provided the full article link, which has more options if they are needed.
Run Windows Power Troubleshooter
1. Open the Power Troubleshooter
*Click on the Windows Start Button and type Troubleshoot, select the troubleshoot icon that appears to open the troubleshooter
2. Scroll down through the options and select power
3. Click on the Run the troubleshooter button
4. Follow the on-screen prompts and see if it resolves the issue
Troubleshooting sleep and hibernation issues: https://dell.to/2Pvpzwp
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9897
Best,
Ashley@Dell
We appreciate your review. We are sorry to hear you are having sleep mode issues with your XPS 7390. Below I have provided the steps to run The Windows Power Troubleshooter to help resolve this issue. I have also provided the full article link, which has more options if they are needed.
Run Windows Power Troubleshooter
1. Open the Power Troubleshooter
*Click on the Windows Start Button and type Troubleshoot, select the troubleshoot icon that appears to open the troubleshooter
2. Scroll down through the options and select power
3. Click on the Run the troubleshooter button
4. Follow the on-screen prompts and see if it resolves the issue
Troubleshooting sleep and hibernation issues: https://dell.to/2Pvpzwp
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9897
Best,
Ashley@Dell
Written by a customer while visiting dell.com
Posted by: Frank
Verified Purchase:Yes
Excellent product and purchase experience.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Austin
Verified Purchase:Yes
it is good product. easy to use.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Oscar
Verified Purchase:Yes
Great performance, start very fast and so far no issues when working with databases, heavy visual graphics. Nice sound, but what I love the most is the weight, so light !!!!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4
I am happy with my choice to buy this laptop!
on November 20, 2019
Posted by: d
Verified Purchase:Yes
So far this is everything I've read it to be. My Dell is snappy and wastes no time turning on and opening tabs. I like the display, it's crisp and colorful, not over-saturated. Overall an excellent machine so far!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Seugnet
Verified Purchase:Yes
User friendly, awesome clarity. Keyboard gets 10/10.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: gobi
Verified Purchase:Yes
i just bought the laptop, nothing much i can review right now as the notebook still new, so far the processor up to my expectation
I would recommend this to a friend!
Written by a customer while visiting dell.com