After one week the Bluetooth has failed. Don't yet know how Dell will handle this but I hope they take care of the issue and I don't have to go through the process of adding applications and data again.
Not fast and time to time it disconnect with the wifi.
on November 5, 2020
Posted by: Abhishek
Verified Purchase:Yes
though the product price is expensive, its performance is poor. Not fast and time to time it disconnect with the wifi. I am not happy with this product and I am not going to recommend this to anyone.
No, I would not recommend this to a friend.
Response from dell.comBy Lexy@Dell, DellRR, November 6, 2020
Hello Abhishek,
Thank you for your review. We are sorry to hear about your experience. Below I have provided steps and a link that should resolve these issues.
Slow Performance Troubleshooting: 1. Restart your computer regularly 2. Run the automated tools provided in the SupportAssist tool - Press and hold the Windows () key, and then press the q key. - In the search box type supportassist. - Select SupportAssist (Trusted Microsoft Store app) in the list of results. Note: When SupportAssist does not show up in the search results, browse to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist. - Touch or click Start Now to run all the tests. Note: You can touch or click the down arrow and then run the individual test, but for slow performance issues, we recommend running all the tests. - SupportAssist runs the tests one by one and provides the results. 3. Run a complete hardware diagnostic test - https://dell.to/37S183b 4. Scan your computer for malware 5. Restore your Dell computer using Windows System Restore 6. Reinstall Microsoft Windows Full article: https://dell.to/3n54NzM
Wifi Troubleshooting: https://dell.to/3mvy0mB
For additional support, please call Dell directly at 1-800-624-9896
Best, Lexy@Dell Chat or Call: https://bit.ly/DellSupportTeam
Dell XPS 13 7390 so far is the best laptop that I ever user. Great performance and design. I really loved it. Thank you Dell for making such a great laptop. The cons that I don't really like is expensive accessories ( usb-c port converter to hdmi, vga, etc.) but I still can buy the cheap one from other brand. :P