Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: UK
Verified Purchase:Yes
I purchased DELL XPS 13 7390 on the Nov 15th, 2019. Since then I am facing issues related to machine slowing down suddenly (just while using Microsoft office or Edge), then the fan starts and it just does not stop till machine is shut down. Also I get funny lines, and blanc patches on the screen while booting. Did not expect this on a new XPS13! Dreading to do all the follow up on service or return. What waste of time when I should be working with my new XPS13!
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Posted by: Berry
Verified Purchase:Yes
Quicker shipment than originally promised; excellent design, fast startup, all-day battery life at work (9 hours ), good keyboard tactile feedback, quiet running, light compared to the boat anchor XPS 15 it replaced, tiny, light charger and cord, finger-print recognition at start up without fail. No buyers remorse (after a week of use). Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Reviewer
Verified Purchase:Yes
After using this computer for a week, I can say that it seems quite fast, powerful, and adequate for my personal computing needs. I mainly use it for browsing the web, playing music, watching videos, and writing emails. No complaints on those fronts. I will say, coming from a 2018 MacBook Pro, the track pad is slightly small and keeps jumping around, but that's more of just me getting used to the new hardware. I also had trouble connecting a brand new Logitech Bluetooth mouse, but was able to fix this by reinstalling Windows. Besides these two gripes, I enjoy using this computer.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: MSBulldog
Verified Purchase:Yes
This is the best laptop I have ever owned. It has enough weight to it to feel substantial and well made, but light enough to be extremely portable. The keyboard is like butter, smooth key strikes and the wrist rest is comfortable. I love the added feature of the finger print scanner. The specs I chose provide a fast, seamless school day for me, and I feel like this laptop will actually last through my graduate school years.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Great device and very useful. Super quick and battery life is great
Written by a customer while visiting dell.com
Posted by: Val
Verified Purchase:Yes
Hello Everyone, I have been a MacBook user for years because of the easy to use interface and accessibility with my smartphone. I switched to the Dell XPS 13 because of my work and let me tell you that it has surpassed all my expectations. It does everything seamlessly and is the perfect size for maximum portability.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Egg
Verified Purchase:Yes
This laptop is SO GOOD I CAN'T EVEN THINK OF A TITLE. This is my first new laptop since 2013. I had a Mac Book Pro before and I was thinking of buying the newer model but seeing many reviews on the XPS being the "Best Ultrabook" or "highest rated for 2020" made me turn to this. The delivery time is a bit long but that is cause they make the laptop just for YOU! I recommend buying this laptop!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: None
Verified Purchase:Yes
Shortly after delivery, laptop prompted me to run Dell Support app. Said I needed to make 3 critical updates, one to the bios. Tried again and again over 4 days and bios update kept failing. Have re-initialized PC without McAffee and Dell Support app installed and machine is very glitchy. Very disappointed with this purchase! NOW this thing won't even let me select Next. Yuck
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com