Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Mark
Verified Purchase:Yes
after some windows updates on my new XPS13, the fingerprint reader was no longer working. With a remote session with the support team, the correct driver was reinstalled very professionally
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Robert
Verified Purchase:Yes
Excellent little power house. Great specs, large screen in a small size. Even better keyboard than before. No complaints except I wish it had one more usb c port.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Ben Brutsche
Verified Purchase:Yes
Just purchased the Dell XPS 7390 (full HD display - not 4K). Don't know what else to say than " beautiful little thing" its amazing and it 's so quick. I just love it :-)
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Sam
Verified Purchase:Yes
The laptop I used for work up and died on me and I had to get a new one, quick. My short list was either the XPS or the MacBook Air. Considering I needed it for work, which makes heavy use of windows-oriented software (though my old laptop was a Mac and I could access everything I needed) and I must say, I made the right choice. It's light and highly portable and the screen dimensions makes for easily viewing two documents side by side. I'm a happy customer.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Minh
Verified Purchase:Yes
so good for my job if I have to be on my business trip
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Gerry
Verified Purchase:Yes
Cannot get the built in microphone built in to be heard clearly on calls. Causing me problems
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, January 18, 2021
Hello Gerry,
We appreciate you taking the time to leave a review. We are sorry to hear you are having issues with the speakers and the microphone in your XPS 13 7390. Below I have provided the steps to run the Microsoft Sound Troubleshooter, which should help resolve these issues. I have also provided the full article link if more options are needed.
How to run Windows Troubleshooter in Microsoft Windows 10?
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process
Troubleshoot Audio Issues: https://dell.to/3syMt51
For additional support, please contact the Dell Support Team directly at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
We appreciate you taking the time to leave a review. We are sorry to hear you are having issues with the speakers and the microphone in your XPS 13 7390. Below I have provided the steps to run the Microsoft Sound Troubleshooter, which should help resolve these issues. I have also provided the full article link if more options are needed.
How to run Windows Troubleshooter in Microsoft Windows 10?
1. Click Start and select Settings (gear icon).
2. Click Update & Security and select Troubleshoot.
3. Click Recording Audio and then click Run the troubleshooter.
4. Follow the on-screen instructions to complete the troubleshooting process
Troubleshoot Audio Issues: https://dell.to/3syMt51
For additional support, please contact the Dell Support Team directly at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: JD
Verified Purchase:Yes
The only drawback to this unit is there is no USB connection.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: John in Charlotte NC
Verified Purchase:Yes
This is my second Dell XPS 13 laptop and, as with the first, I love it. Perfect size, easy to use. Simply an all-around terrific laptop.
I would recommend this to a friend!
Written by a customer while visiting dell.com