Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: KJ
Verified Purchase:Yes
So far so good had this laptop for over a week. Love how light it is and 4k makes it better.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: CLK
Verified Purchase:Yes
I don't have a single complaint. I love how it performs, it's style, and it's great screen resolution.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Eason
Verified Purchase:Yes
It’s slim but powerful! Good for travel.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: DB
Verified Purchase:Yes
The laptop turns on fast and holds a good battery life. The powerful processor allows me to complete all my work quickly and efficiently. Overall, this laptop is a good choice with its high processing power in a Ultrabook.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Kristen
Verified Purchase:Yes
Does what I expected. My only real complaint with this laptop is the master volume is extremely low even on high. It's impossible to watch videos without headphones.
Written by a customer while visiting dell.com
Posted by: AA
Verified Purchase:Yes
I have had this laptop for about a week now, and everything is running smoothly for me. I was hesitant at first because of the bad reviews and when I first got it there was a bit of a lag, but after doing all the necessary updates it has been working well. I haven't had any issues ever since.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Fred
Verified Purchase:Yes
This laptop replaces an older Dell Latitude I owned for about 5 years. It has a nicer display and is much lighter - both qualities are much appreciated. I did experience problems initializing this laptop with my printer, which I did not have with the older Latitude. And the sound quality on this machine is decidedly worse than the older machine. I can barely hear people on Zoom conferences even with the volume maxed out. That's very disappointing. Also, people could barely hear me until I discovered that the audio boost setting on this machine actually interferes with the microphone. Turning off that setting permitted others to hear me clearly. Other than that, its a decent laptop, with a nice keyboard and display.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Sharon
Verified Purchase:Yes
New computer has issues already!!!
Response from dell.comBy Jon@Dell, DellRR, December 10, 2020
Sharon
Thank you for your computer review, and we're sorry to hear about the issues you encountered. I understand that it can be very frustrating when things don't work as expected.
I think it's best to reach out to Dell's Technical Support Team for any assistance you may still need: http://dell.to/2sH7Qlm or 1-800-624-9896. This will allow us to troubleshoot with you and get to a resolution.
Here is a link to the support page for your computer. You can use this to check for any updates that may be available to you and find manuals that may be helpful to you. https://dell.to/2WxgyEb
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm.
Thank you for your computer review, and we're sorry to hear about the issues you encountered. I understand that it can be very frustrating when things don't work as expected.
I think it's best to reach out to Dell's Technical Support Team for any assistance you may still need: http://dell.to/2sH7Qlm or 1-800-624-9896. This will allow us to troubleshoot with you and get to a resolution.
Here is a link to the support page for your computer. You can use this to check for any updates that may be available to you and find manuals that may be helpful to you. https://dell.to/2WxgyEb
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm.
Written by a customer while visiting dell.com