Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: David M
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new XPS 13 has been a delight to use. It's light and fast and travels well. I recently took it on trips to Costa Rica and the Antarctic so that I could use it to process the photos I took. I performs flawlessly and handles every task I give it.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Katie
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this computer as a health care provider beginning telehealth and telework from home during the COVID19 pandemic. This device is fast and has great video and sound quality for telehealth appointments!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Dave
Verified Purchase:Yes
I have been very impressed by the power and performance. The display is awesome and I've had absolutely no issues with connectivity or devices. Strongly recommend this machine for development purposes.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5
Delighted. Word of advice if you need larger text.
on May 17, 2020
Posted by: tylero
Verified Purchase:Yes
[This review was collected as part of a promotion.] Slim, sleek, small form factor, edge to edge display, camera hidden in the slim top bezel, excellent track pad, fantastic touch screen, and frustration free performance is how I describe my Dell XPS 13 7390. If you need to see font larger than the default, I recommend going with the newer version of the laptop without the Dell branded bottom bezel or the 15 version because you’d have to scroll more with larger text on this model.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4
Nice sleek laptop but Thunderbolt port not perfect
on May 24, 2020
Posted by: Nick Wu
Verified Purchase:Yes
I have been using my new XPS 13 for a week now. It's sleek and runs fast. However, when I plugged in a flash drive type C into any of the Thunderbolt ports, they do not have that satisfying "click". And the port on the right side of the laptop is NOT able to identify or read my flash drive.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: bob
Verified Purchase:Yes
I have a clicking sound in the audio since I loaded the Realtek audio driver 6.0.8777.1....very dissatisfied with this dell computer and I have owned them for a decade
No, I would not recommend this to a friend.
Response from dell.comBy Jon@Dell, DellRR, May 29, 2020
"Bob
Hello, thank you for your feedback. I am sorry to hear that you have some audio issues that are taking away from your experience. I know it can be frustrating to hear noise from your audio.
I think the best way for us to try to help would be to follow up with our Technical Support Team here - 1-800-624-9896 or http://dell.to/2sH7Qlm; this will allow us to troubleshoot with you.
Here is a link to the support page for your computer. https://dell.to/2WxgyEb You can use this to check for any updates that may be available to you.
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm."
Hello, thank you for your feedback. I am sorry to hear that you have some audio issues that are taking away from your experience. I know it can be frustrating to hear noise from your audio.
I think the best way for us to try to help would be to follow up with our Technical Support Team here - 1-800-624-9896 or http://dell.to/2sH7Qlm; this will allow us to troubleshoot with you.
Here is a link to the support page for your computer. https://dell.to/2WxgyEb You can use this to check for any updates that may be available to you.
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm."
Written by a customer while visiting dell.com
Posted by: las
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent computer - fast and reliable. Only concern is fan is extremely noisy when operating.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Henry Huynh
Verified Purchase:Yes
The laptop runs fast, enough for my work, easy for bring to office
I would recommend this to a friend!
Written by a customer while visiting dell.com