Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Kate
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is awesome has worked as advertised and I love the thin light weight design.
Written by a customer while visiting dell.com
Posted by: nic2020
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fantastic performance, amazing display, elegant looking design. No compromise laptop!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: David
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just received the developer edition; so far so good. Improvements across the board from my 9343 with regards to specs and design, particularly the new screen. The one issue is the movement of Home/End from the Left/Right keys to the function keys - this has slowed my text searching/editting.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Garydn
Verified Purchase:Yes
Well made, excellent display. Nice compact design. I like it better than my thinkpad Ultrabook that I upgraded from.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Boomer Pete
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great small laptop, very portable, fast, does everything I want it to. Only issue is that the Killer Wi-Fi Network Adapter is buggy. I have to uninstall and repeatedly re-install to get it to work.
Written by a customer while visiting dell.com
Posted by: Dustin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice. Other than i had to spend two hours on the phone fixing a overheating issue.
I would recommend this to a friend!
Response from dell.comBy Jon@Dell, DellRR, May 15, 2020
"Dustin
Thank you for your feedback. I am sorry to hear that you had overheating issues. I understand the frustration this can cause. I am happy to hear that you are overall satisfied with your computer and that you were able to resolve the issue.
Unexpected issues can often be resolved by regularly checking for updates. We suggest checking to make sure that your software and drivers, as well as the BIOS, are up to date on Dell's Product Page https://dell.to/2WxgyEb.
If the issue persists and you feel you still need further assistance, you can reach Dell's support. 1-800-624-9896 or http://dell.to/2sH7Qlm. I hope this helps!
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm."
Thank you for your feedback. I am sorry to hear that you had overheating issues. I understand the frustration this can cause. I am happy to hear that you are overall satisfied with your computer and that you were able to resolve the issue.
Unexpected issues can often be resolved by regularly checking for updates. We suggest checking to make sure that your software and drivers, as well as the BIOS, are up to date on Dell's Product Page https://dell.to/2WxgyEb.
If the issue persists and you feel you still need further assistance, you can reach Dell's support. 1-800-624-9896 or http://dell.to/2sH7Qlm. I hope this helps!
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm."
Written by a customer while visiting dell.com
Posted by: Bob L Goes
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent laptop. Crystal clear and very fast. I enjoy using it.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: MT
Verified Purchase:Yes
[This review was collected as part of a promotion.] No complaints! Needed a new laptop for school that could stand me constantly being on it. I'm a second year student that pays for everything myself, so the price was important to me! Battery is definitely a huge upgrade from my old Lenovo flex. I love the screen resolution and size itself. Only thing that bothers me a bit is the speakers are a tad on the quiet side. Other than that, no regrets!
I would recommend this to a friend!
Written by a customer while visiting dell.com