Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Aakash
Verified Purchase:Yes
A very premium laptop with a sturdy build. Very happy with the feel and performance.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Jacob
Verified Purchase:Yes
For no apparent reason, when I try to pin applications (like messenger) they can disappear out of nowhere.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Filza
Verified Purchase:Yes
It loads apps forever and never opens it.
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, April 23, 2021
Hello Filza,
We appreciate your review. We are sorry to hear you are having trouble with the performance of your XPS 7390. Below I have provided the steps to run the Windows Performance Troubleshooter to help troubleshoot and resolve this issue. I have also provided the full article link which has more options if you need them.
Windows performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9897
Best,
Ashley@Dell
We appreciate your review. We are sorry to hear you are having trouble with the performance of your XPS 7390. Below I have provided the steps to run the Windows Performance Troubleshooter to help troubleshoot and resolve this issue. I have also provided the full article link which has more options if you need them.
Windows performance Troubleshooter:
1. Close all open windows.
2. Press the Windows logo key + X key on the keyboard.
3. Click Control Panel.
4. Click System and Security.
5. Under Security and Maintenance, select Troubleshoot common problems.
6. Under System and Security, click Run maintenance tasks.
7. Follow the on-screen instructions and prompts to complete the process.
8. Restart the PC.
You can read the full article here - http://dell.to/2tSulGV.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9897
Best,
Ashley@Dell
Written by a customer while visiting dell.com
Posted by: ignacio
Verified Purchase:Yes
amazing quality im fullstack developer maybe a windows 10 pro version
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Muhammad
Verified Purchase:Yes
very good keyboard and track pad
No, I would not recommend this to a friend.
Written by a customer while visiting dell.com
Posted by: Trudi
Verified Purchase:Yes
I have had my laptop for one week and it frequently is making whirring noises. Mostly when I am sharing my screen on a MS Teams Meeting
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, April 26, 2021
Dear Trudi,
We want to thank you for your feedback. We apologize for the noise you are hearing from your XPS 7390. Below I have provided a link to a guide to help identify, troubleshoot and resolve this issue.
Guide to identifying abnormal noises: https://dell.to/32MeGtx
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9897
Best,
Ashley@Dell
We want to thank you for your feedback. We apologize for the noise you are hearing from your XPS 7390. Below I have provided a link to a guide to help identify, troubleshoot and resolve this issue.
Guide to identifying abnormal noises: https://dell.to/32MeGtx
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9897
Best,
Ashley@Dell
Written by a customer while visiting dell.com
Posted by: VAS
Verified Purchase:Yes
Everything as expected.
Good equipment and support.
Good equipment and support.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: IT specialist
Verified Purchase:Yes
The Ultrabook is good value for money, apparently targeted at companies for their employees. The BIOS settings reflect that, a little confusing probably for "non-techie" private customers, then again they will never look at the BIOS settings either way. Me personally, i prefer more options. The display is top notch, the keyboard is acceptable, the white keyboard is not. This is the only real flaw of this device, the white keys with white background lighting will prevent you from recognizing the keys visually. At the end of the day you can rest assured that the carbon fibre version of this Ultrabook will satisfy your needs, I can even play Valheim on it ;-)
I would recommend this to a friend!
Written by a customer while visiting dell.com