Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Anthony L
Verified Purchase:Yes
Its "nice"... but after 1 week one of the USB-c Port stopped working, did all the updates tryed to do Dell diagnostic which said there was an issue with a USB, then 2 days after as I was to call Dell it started working again... 1 week after this its still ok but the Laptop is new and I feel like its just going to break as soon as the warranty end...
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, March 26, 2021
Hello Anthony L,
Thank you for your feedback. We are sorry to hear you are trouble with one of the USB ports on your XPS 7390. We do suggest making sure your BIOS and Chipset drivers are up to date to help resolve this issue. I have provided a link to the Drivers and Downloads page for your PC. I have also included another link to help troubleshoot this issue if doing those updates doesn't work. If this issue persists please contact the Dell Support Team for further assistance. You can reach them by calling 1-800-624-9896.
How to troubleshoot USB issues: https://dell.to/3118vAI
Drivers and Downloads page: https://dell.to/38Zrno9
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your feedback. We are sorry to hear you are trouble with one of the USB ports on your XPS 7390. We do suggest making sure your BIOS and Chipset drivers are up to date to help resolve this issue. I have provided a link to the Drivers and Downloads page for your PC. I have also included another link to help troubleshoot this issue if doing those updates doesn't work. If this issue persists please contact the Dell Support Team for further assistance. You can reach them by calling 1-800-624-9896.
How to troubleshoot USB issues: https://dell.to/3118vAI
Drivers and Downloads page: https://dell.to/38Zrno9
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: absss
Verified Purchase:Yes
I've been super happy with this purchase. The screen is great and the processing speed is fantastic. A solid choice.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Mtl_G
Verified Purchase:Yes
Vey good computer, light, portable and reliable. Comact with a good size screen. Perfect for any business application.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Smd
Verified Purchase:Yes
This is the best laptop I've had so far and I've tried all different models, its fast and efficient with every task I try and a real pleasure to use.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Ellen
Verified Purchase:Yes
I don't know what kind of deal you have with office, but there is no way to remove it's icon from my taskbar (unless I uninstall it). That is incredibly aggravating, not being able to modify MY personal computer how I want it.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Rich
Verified Purchase:Yes
Great laptop. Excellent craftmanship. The 4K resolution is awesome
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Stephen
Verified Purchase:Yes
There was an issue with the microphone on a new computer
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: David
Verified Purchase:Yes
Great laptop! Light but very powerful. Long battery Life. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting dell.com