Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Jacruzpr
Verified Purchase:Yes
Very good laptop with the features that I need and I got it a very good price.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Esteban
Verified Purchase:Yes
I just received the laptop just over a week ago, have set it up & so far, so good. It’s so stylish, yet more than perfectly functional for my needs.
I must admit I don’t use a laptop much anymore because of my iPad & iPhone, but there are a few times when it does come in handy.
Excellent ergonomics, stylish design, light in weight, couldn’t ask for anything nicer. Thanks so much DELL Canada!!!
I must admit I don’t use a laptop much anymore because of my iPad & iPhone, but there are a few times when it does come in handy.
Excellent ergonomics, stylish design, light in weight, couldn’t ask for anything nicer. Thanks so much DELL Canada!!!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: CAF
Verified Purchase:Yes
Excellent product. Value for money. Require some time for delivery but package received in good order
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: M. Gaudet
Verified Purchase:Yes
I am really enjoying my Dell laptop (XPS 13 7390). I upgraded from a previous XPS 13 because I needed more SSD drive memory. And I love the touch screen. Really makes some functions so much easier. I particularly like that it is compact and lightweight but not too small. It was very easy to get running right out of the box. the screen display is crystal clear, even better than my previous XPS 13 that I purchased in 2015.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: SPV
Verified Purchase:Yes
stop interrupting my workflow with all the messages to register and participate in this or that or to tell my something happened with the password - no - I entered it wrong. and no I don't want to enter anymore personal info per the constanct start up msg
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, March 18, 2021
Hello SPV,
Thank you for your review. We are sorry to hear you are having issues with pop-ups on your XPS 13 7390. Below I have provided a video to help stop those unwanted ads.
Video to uninstall Adware: https://www.youtube.com/watch?v=SUrT5Xx0n2Q
For further assistance, please call the Dell Support Team directly at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your review. We are sorry to hear you are having issues with pop-ups on your XPS 13 7390. Below I have provided a video to help stop those unwanted ads.
Video to uninstall Adware: https://www.youtube.com/watch?v=SUrT5Xx0n2Q
For further assistance, please call the Dell Support Team directly at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Anthony
Verified Purchase:Yes
Will have to call tomorrow because my USB-C charger port is dead after a week. kinda scary to keep that laptop. Also no usb-c adapter were included even though most reviewers say "yeah no USB A but anyway DELL gives a free adapter" to find out it is actualy or a lie or was forgotten on mine...
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, March 19, 2021
Hello Anthony,
Thank you for your feedback. We are sorry to hear you are trouble with one of the USB ports on your XPS 7390. We do suggest making sure your BIOS and Chipset drivers are up to date to help resolve this issue. I have provided a link to the Drivers and Downloads page for your PC. I have also included another link to help troubleshoot this issue if doing those updates doesn't work. If this issue persists please contact the Dell Support Team for further assistance. You can reach them by calling 1-800-624-9896.
How to troubleshoot USB issues: https://dell.to/3118vAI
Drivers and Downloads page: https://dell.to/38Zrno9
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your feedback. We are sorry to hear you are trouble with one of the USB ports on your XPS 7390. We do suggest making sure your BIOS and Chipset drivers are up to date to help resolve this issue. I have provided a link to the Drivers and Downloads page for your PC. I have also included another link to help troubleshoot this issue if doing those updates doesn't work. If this issue persists please contact the Dell Support Team for further assistance. You can reach them by calling 1-800-624-9896.
How to troubleshoot USB issues: https://dell.to/3118vAI
Drivers and Downloads page: https://dell.to/38Zrno9
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: ChocoPocket
Verified Purchase:Yes
I shopped around the name-brand retail stores for a Dell and just didn't find the right hardware for the right price. Going direct to Dell got me what I was after for a great price. This thing is pretty awesome!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Week one down and I love the size, now I can freely move anywhere in the house with easy and the system is fast. didn't even know how slow my old system was
Written by a customer while visiting dell.com