Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Customer Rating
3
Screen does a weird flicker during Zoom calls
on February 24, 2021
Posted by: Noelani
Verified Purchase:Yes
So far, I love my XPS 13. It is light and quick. My mistake to not look, but it only has USB-C ports, and I bought a Dell monitor assuming they would be compatible, and they're not.
I would recommend this to a friend!
Response from dell.comBy Ashley@Dell, DellRR, February 25, 2021
Hello Noelani,
We appreciate your feedback. We appreciate your time, and we're sorry to hear that you ran into some issues. We understand how frustrating it can be when things don't work as expected. We want to help.
Here is a link to some information regarding updating your video driver, which may help resolve the issue you encounter. I recommend that you make sure all drivers are up to date. http://bit.ly/35mIxKO
Also, in display settings, please turn off HDR to see if this resolves the issue.
Here is a link to the support page for your computer. We'd suggest checking to ensure that your software and drivers are up to date on Dell's Product Page https://dell.to/3bH6ler
As for the USB port mix-up, We would recommend contacting the support team to get that remedied for you.
For us to best help you further, I recommend that you continue to reach out to Dell's Technical Support Team for setup assistance: http://dell.to/2sH7Qlm or 1-800-624-9896. This way, we can actively troubleshoot with you and try to address all of your concerns.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
We appreciate your feedback. We appreciate your time, and we're sorry to hear that you ran into some issues. We understand how frustrating it can be when things don't work as expected. We want to help.
Here is a link to some information regarding updating your video driver, which may help resolve the issue you encounter. I recommend that you make sure all drivers are up to date. http://bit.ly/35mIxKO
Also, in display settings, please turn off HDR to see if this resolves the issue.
Here is a link to the support page for your computer. We'd suggest checking to ensure that your software and drivers are up to date on Dell's Product Page https://dell.to/3bH6ler
As for the USB port mix-up, We would recommend contacting the support team to get that remedied for you.
For us to best help you further, I recommend that you continue to reach out to Dell's Technical Support Team for setup assistance: http://dell.to/2sH7Qlm or 1-800-624-9896. This way, we can actively troubleshoot with you and try to address all of your concerns.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: hemoo
Verified Purchase:Yes
Great for what i need. Wish mic was better so i woukdnt have to use external mic for online meetings. Also, speakers are not the loudest.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Michelle
Verified Purchase:Yes
Compact but speedy, great screen picture, nice feel to the keyboard
Written by a customer while visiting dell.com
Posted by: BeanBoy
Verified Purchase:Yes
Decent enough, but ratings are so hyped that in the end you feel a little let down. It's a good laptop but that's all.
I would recommend this to a friend!
Response from dell.comBy Ashley@Dell, DellRR, February 27, 2021
Hello BeanBoy,
We appreciate your feedback. We hope you are enjoying your XPS 13 7390. If technical support is needed for your PC in the future you can use this support page link: https://dell.to/3q1EeMm or you can contact the Dell Support Team at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
We appreciate your feedback. We hope you are enjoying your XPS 13 7390. If technical support is needed for your PC in the future you can use this support page link: https://dell.to/3q1EeMm or you can contact the Dell Support Team at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: John
Verified Purchase:Yes
So far, I love this laptop XPS 13 with HD monitor. However, the battery life disappears pretty quickly. I had expected a longer life. But it's a keeper anyway.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: GHAREEB
Verified Purchase:Yes
good machine . light weight and nice keyboard
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Conor
Verified Purchase:Yes
Great product! Fast, easy to use, sleek design- love it!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Dranalli
Verified Purchase:Yes
This computer is well designed and well made. It is fast and the display quality is amazing.
I would recommend this to a friend!
Written by a customer while visiting dell.com