Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: Joji George
Verified Purchase:Yes
I am really facing issue with graphic software. Also paying this much money and having very less storage is embarrassing. Need to have more storage and for sure it need to have graphic card
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Dori
Verified Purchase:Yes
I upgraded to a new Dell from my a prior Dell, about 6 years old. I am surprised how much more difficult it is to maneuver, in many ways because MS has taken over everything. I wish I had someone who could help me port my existing files and settings to my new computer. I never realized it would be so difficult
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, February 7, 2021
Hello Dori,
We want to thank you for taking the time to leave us a review. We are sorry to hear the startup for your XPS 13 7390 was not as smooth as you would have liked. We hope everything is better now. If you do need technical support for your PC in the future you can use this support page link: https://dell.to/36RjYq0 or you can call the Dell Support Team directly at 1-800-624-9896. As for the file transferring, Dell does offer a service to help do that. It is the Dell Migration using SupportAssist, you can call the support team to inquire about it.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
We want to thank you for taking the time to leave us a review. We are sorry to hear the startup for your XPS 13 7390 was not as smooth as you would have liked. We hope everything is better now. If you do need technical support for your PC in the future you can use this support page link: https://dell.to/36RjYq0 or you can call the Dell Support Team directly at 1-800-624-9896. As for the file transferring, Dell does offer a service to help do that. It is the Dell Migration using SupportAssist, you can call the support team to inquire about it.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
This computer worked fantastically until the one day I needed it for a huge test
Response from dell.comBy Ashley@Dell, DellRR, February 11, 2021
Hello Anonymous,
We appreciate your feedback. We are sorry to hear you got an error message on your Inspiron XPS 13 7390. Below I have provided a link that can help troubleshoot the error code. If this does not help please call the Dell Support Team at 1-800-624-9896 so we can better understand what error code you are getting.
How to troubleshoot error code on a Dell computer: https://dell.to/3aGyB0B
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
We appreciate your feedback. We are sorry to hear you got an error message on your Inspiron XPS 13 7390. Below I have provided a link that can help troubleshoot the error code. If this does not help please call the Dell Support Team at 1-800-624-9896 so we can better understand what error code you are getting.
How to troubleshoot error code on a Dell computer: https://dell.to/3aGyB0B
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Teach
Verified Purchase:Yes
My computer is CONSTANTLY locking up..ng.very frustrating.
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, February 9, 2021
Hello Teach,
We want to thank you for your review. We are sorry to hear your XPS 13 7390 is locking up on you. Below I have provided a link that can help troubleshoot and resolve this issue.
System lock ups: https://dell.to/3rCCBpv
If further assistance is needed, please call the Dell Support Team at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
We want to thank you for your review. We are sorry to hear your XPS 13 7390 is locking up on you. Below I have provided a link that can help troubleshoot and resolve this issue.
System lock ups: https://dell.to/3rCCBpv
If further assistance is needed, please call the Dell Support Team at 1-800-624-9896.
Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Gdn
Verified Purchase:Yes
I wanted a laptop with a good quality screen for viewing my photos but small enough to cart around. The XPS 13 fits the bill. Dell staff were very helpful in getting it set up just the way I wanted. The ordering process was a bit hairy with so many choices but in the end all got sorted out with the help of Dell staff.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Don
Verified Purchase:Yes
Very compact, light weight, and the keyboard has nice backlighting and a great touch.
Written by a customer while visiting dell.com
Posted by: Ipadiakon
Verified Purchase:Yes
My new laptop arrived in great shape and is performing above my expectations. It's always difficult making a reasonably expensive purchase of a product sight unseen, but I am very pleased that I chose Dell, again. The only reason I did not give a 5 star rating is because the shipping took so long but I'm not sure that Dell had control of that aspect.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: James
Verified Purchase:Yes
I love this computer. The only minor issue I have is the Hello Windows face feature doesn't recognize my camera. Minor to me just because I don't prefer to use facial rec to log in.
I would recommend this to a friend!
Written by a customer while visiting dell.com