Hello SamG,

Thank you for your review. We are sorry to hear you are experiencing issues with the battery. Below I have provided a solution that should resolve this issue.

Battery:
1. On the notification area of the taskbar, right-click the Battery icon.
2. On the options list, click Power Options.
3. Select a power plan on the battery meter, such as Power Saver or Balanced. Windows 10 has a built-in 'Battery Saver' mode that can be activated to extend your system's battery life. The Battery Saver mode will monitor and limit background activity and other features such as push notifications. You can enable or disable this mode within settings, or within advanced Battery Saver settings, you can customize the mode to best suit your needs.
a) Click on the Action Center icon in the taskbar and select the tile for Battery Saver.
b) If running Cortana, then type Battery Saver into the search box and choose from the results.
Within the Battery Saver settings page, you will be able to turn on and off the feature and customize the feature to meet your needs best.
c) Turn Battery Saver On or Off.
d) Additional settings are available via the Battery use and Battery saver settings links.
e) Battery use shows further info on apps and their power usage.
f) Battery Saver Settings screen allows you to customize additional Battery Saver feature.
You can read the full article here - http://dell.to/2vfXWf4

For additional support, please call Dell directly at 1-800-624-9896

Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam