Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4 out of 5
4
(1,131 Reviews)
Open Ratings Snapshot
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product. 
(
730 out of 945
)
Best Buy Privacy Policy
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Customer Rating
5 out of 5
5
Nice little laptop
on December 25, 2020
Posted by: BennyM
Verified Purchase:Yes
Happy so far. Only problem is it doesn't have the traditional USB ports so I guess I have to get a special adapter to use my mouse etc. Great size, very compact and will be great for my daughter to use at school. Overall happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Nice little beast
on December 25, 2020
Posted by: Ram
Verified Purchase:Yes
Awesome laptop , fast and good looking.Touch screen is responsive and build is premium
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Great quality, design and value.
on December 25, 2020
Posted by: Adam
Verified Purchase:Yes
My first xps ever. Very impressed with the quality and design.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Nice laptop
on December 25, 2020
Posted by: Tom
Verified Purchase:Yes
Light peaceful beautiful laptop
Written by a customer while visiting dell.com
Customer Rating
5 out of 5
5
Great product
on December 25, 2020
Posted by: Roh
Verified Purchase:Yes
Great product smooth runs well
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
4 out of 5
4
XPS13
on December 25, 2020
Posted by: Non-techuser
Verified Purchase:Yes
Delivery prompt week before Christmas. Product reasonably intuitive to use. Hooks up to monitors, keyboards, mouse etc by dock (not supplied). Have wireless earphones hooked up after overcoming initial plug-in earphones sound issues searching Google and trying different tactics. Microsoft Office not offered, purchased elsewhere after believing it came with package. Web description for this laptop gave me the false impression basic Microsoft Office supplied.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Customer Rating
3 out of 5
3
on December 25, 2020
Posted by: Anonymous
Verified Purchase:Yes
could not confirm the compatible wireless mouse for use with the XPS 13 Laptop
Response from dell.comBy Ashley@Dell, DellRR, December 30, 2020
Hello Anonymous,

Thank you for your review. We are sorry to hear you are having an issue connecting your wireless mouse to your XPS 13 7390. Below I have provided a link to help resolve this issue.

Mouse Usage and troubleshooting page: https://dell.to/3hrSsn7

For additional support, please contact Dell directly at 1-800-624-9896.

Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Customer Rating
2 out of 5
2
nice, but no USB ports
on December 25, 2020
Posted by: wyly coyote
Verified Purchase:Yes
I need a XPS 17 with USB PORTS 3 OR 4
No, I would not recommend this to a friend.
Response from dell.comBy Ashley@Dell, DellRR, December 30, 2020
Hello wyly coyote,

We appreciate your feedback. We are sorry to hear you are not happy with the external ports of your XPS 13. We will share your feedback with our quality team so that future improvements can be made. If you have any technical questions about your PC you can always check our Product Support Page here: https://dell.to/37X9beU or contact Dell directly at 1-800-624-9896.

Best,
Ashley@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
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