Customer reviews from dell.com
Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Average customer rating
4
(1,131 Reviews)
Rating breakdown 1,131 reviews
5 Stars
584
4 Stars
251
3 Stars
123
2 Stars
76
1 Star
97
77%of customers recommend this product.
(
730 out of
945)
Customer Reviews for Dell - XPS 13.4" 2-in-1 Touch FHD+ Laptop - Intel Core i7- 8GB RAM- 256GB SSD
Posted by: chicken lover
Verified Purchase:Yes
good laptop, microphone sucks
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: John
Verified Purchase:Yes
Recently ordered an XPS 13 and I love it. The shipping was prompt and the laptop arrived without any issues. I would highly recommend.
Written by a customer while visiting dell.com
Posted by: Anonymous
Verified Purchase:Yes
Can't get my yahoo mail working correctly. Also it is not obvious how to change settings on the mail
Response from dell.comBy Lexy@Dell, DellRR, December 12, 2020
Hello Anonymous,
Thank you for your review. We are sorry to hear you are experiencing issues with your email. Below I have provided steps on how to get your Yahoo email working.
1. Go to the Dell home page, not the community page.
2. Sign in to your account.
3. Next to the cart icon in your account icon.
4. Click on the account icon and choose account settings
5. Click on change sign-in email or password.
Yahoo Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To set up your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings:
Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (SSL enabled, port 465)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (SSL enabled, port 995)
POP Yahoo! Mail Plus email server settings:
Yahoo Plus Incoming Mail Server (POP3) - plus.pop.mail.yahoo.com (SSL enabled, port 995)
Yahoo Plus Outgoing Mail Server (SMTP) - plus.smtp.mail.yahoo.com (SSL enabled, port 465, use authentication)
For additional support, please call Dell directly at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Thank you for your review. We are sorry to hear you are experiencing issues with your email. Below I have provided steps on how to get your Yahoo email working.
1. Go to the Dell home page, not the community page.
2. Sign in to your account.
3. Next to the cart icon in your account icon.
4. Click on the account icon and choose account settings
5. Click on change sign-in email or password.
Yahoo Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To set up your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings:
Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (SSL enabled, port 465)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (SSL enabled, port 995)
POP Yahoo! Mail Plus email server settings:
Yahoo Plus Incoming Mail Server (POP3) - plus.pop.mail.yahoo.com (SSL enabled, port 995)
Yahoo Plus Outgoing Mail Server (SMTP) - plus.smtp.mail.yahoo.com (SSL enabled, port 465, use authentication)
For additional support, please call Dell directly at 1-800-624-9896
Best,
Lexy@Dell
Chat or Call:
https://bit.ly/DellSupportTeam
Written by a customer while visiting dell.com
Posted by: Emad
Verified Purchase:Yes
works fine but laptop weight is heavier than expected!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: G Pullen
Verified Purchase:Yes
Thanks! Easy to set up and very fast...I really like it!
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Zelpa
Verified Purchase:Yes
Lightweight, fast and easy to dock.
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: Akshay
Verified Purchase:Yes
Great deal. Nothing wrong so far. Very compact and quite fast
I would recommend this to a friend!
Written by a customer while visiting dell.com
Posted by: PurchaseRater
Verified Purchase:Yes
Okay so far, but almost three-quarters through a movie, the laptop seems to get hot; it becomes necessary to remove the laptop from my lap. Because of limited ports, I also purchased the dock and I find that cord management a bit of a nuisance. Cord management would be a minor issue for people that mostly rely on battery use; I still prefer to plug-in laptops whenever I can.
I would recommend this to a friend!
Response from dell.comBy Jon@Dell, DellRR, December 18, 2020
PurchaseRater
We are sorry to hear that you have some overheating concerns. Thank you for providing us with your feedback.
To try to reduce overheating, you can try the following.
How to troubleshoot an Overheating, Shutdown, or Thermal issue on a Dell PC
The following article provides information on identifying and resolving an issue with the system overheating, shutting down, or reporting a heat-related error on start-up.
Table of Contents:
Is the system Overheating, Shutting Down, or reporting a heat-related error?
Have you ruled out physical damage?
Shutting Down or Restarting
Environmental Factors
The fan makes a constant Over Spinning noise.
Start-up Errors :
Alert! Air Temperature Sensor Not Detected error message displayed during boot.
A Heatsink Related Error Message is Displayed
A fan related error message is displayed.
An Air Temperature error message is displayed.
Is the system Overheating, Shutting Down, or reporting a heat-related error?
Is your system overheating or Shutting Down?
Does the system report any Fan, Temperature, or Thermal Event errors on start-up?
To determine if your computer is experiencing a hardware problem, run the Dell Online Diagnostics.
If you cannot boot the system to access the Dell Online Diagnostics, use the Dell Pre-boot System Diagnostics.
Here is a link to the entire article, https://dell.to/2VmEZTM
If you are still in need of assistance, please reach out to Dell's Support Team for assistance: http://dell.to/2sH7Qlm or 1-800-624-9896 to address your concerns.
Also, here is a link to your computer's support page so that you have quick access to check for downloads and Driver updates. https://dell.to/2WxgyEb
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm.
We are sorry to hear that you have some overheating concerns. Thank you for providing us with your feedback.
To try to reduce overheating, you can try the following.
How to troubleshoot an Overheating, Shutdown, or Thermal issue on a Dell PC
The following article provides information on identifying and resolving an issue with the system overheating, shutting down, or reporting a heat-related error on start-up.
Table of Contents:
Is the system Overheating, Shutting Down, or reporting a heat-related error?
Have you ruled out physical damage?
Shutting Down or Restarting
Environmental Factors
The fan makes a constant Over Spinning noise.
Start-up Errors :
Alert! Air Temperature Sensor Not Detected error message displayed during boot.
A Heatsink Related Error Message is Displayed
A fan related error message is displayed.
An Air Temperature error message is displayed.
Is the system Overheating, Shutting Down, or reporting a heat-related error?
Is your system overheating or Shutting Down?
Does the system report any Fan, Temperature, or Thermal Event errors on start-up?
To determine if your computer is experiencing a hardware problem, run the Dell Online Diagnostics.
If you cannot boot the system to access the Dell Online Diagnostics, use the Dell Pre-boot System Diagnostics.
Here is a link to the entire article, https://dell.to/2VmEZTM
If you are still in need of assistance, please reach out to Dell's Support Team for assistance: http://dell.to/2sH7Qlm or 1-800-624-9896 to address your concerns.
Also, here is a link to your computer's support page so that you have quick access to check for downloads and Driver updates. https://dell.to/2WxgyEb
Best, Jon@Dell Chat or Call: http://dell.to/2sH7Qlm.
Written by a customer while visiting dell.com