Customer reviews from Samsung US
Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Average customer rating
4.7 out of 5
4.7
(437 Reviews)
Open Ratings Snapshot
Rating breakdown 437 reviews
5 Stars
335
4 Stars
84
3 Stars
9
2 Stars
6
1 Star
3
96%of customers recommend this product. 
(
405 out of 422
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Customer Rating
4 out of 5
4
Folding feature is so innovative
on October 15, 2022
Posted by: Alankim88
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been using this phone like any other phone. This phone is so unique in that it folds. Seems like all phones are just rectangles so it seems a bit boring.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun!
on October 15, 2022
Posted by: Keytourheart
from Japan
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it two years ago and it's the funnest phone I have had!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Less than 1 star
on October 15, 2022
Posted by: Hate flip phone
from Midwest City, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this because it is small but folds to full size. Was assured all the glitches were worked out with the screen. Well let's just say this is my 3rd one because of manufacturing defects with the screen. I am afraid to fold it because of the possibility that the screen will get messed up and I am really tired of loosing valuable information
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceOctober 18, 2022
Hello,
We appreciate your review of the Samsung Galaxy Z Flip 5G. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached the link to our warranty department below. Please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Second Z Flip
on October 15, 2022
Posted by: Samsung Fan
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my second Z flip and I am pleased. Had the Zflip 3 and liked it very much. So much that I pre-ordered the 4. What a great phone. The design and performance of this phone is great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone in a long time
on October 15, 2022
Posted by: Ruthievan
from West Fork, Arkansas
[This review was collected as part of a promotion.] I love everything about my Z Flip 4. Pichures are vibrant and clear, display is the right size and the split screen feature is so handy. Plus when folded it fits perfectly in my back pocket without sticking above my pocket
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent form and function
on October 15, 2022
Posted by: Lemonluvr
[This review was collected as part of a promotion.] I got this phone last November. My experience has been nothing but perfect with this phone. Yes, the battery life could be better, but I understand that's a sacrifice to be made for the clamshell design. I have no durability problems, phone is holding up well almost a year later. I did have an issue with the screen protector cracking but I'm hoping to get that fixed soon.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone it just gets hot
on October 15, 2022
Posted by: Fatmat
from Houston,Ms
[This review was collected as part of a promotion.] Great phone, it just gets really hot sometimes, love the fold, fits right in your pocket
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Foldable and Fantastic
on October 15, 2022
Posted by: VEDANT
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] I bought this in presale. Loving it since. The devices catches attention of all people nearby me. Makes me standout.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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