Customer reviews from Samsung US
Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Average customer rating
4.7
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
335
4 Stars
84
3 Stars
9
2 Stars
6
1 Star
3
96%of customers recommend this product.
(
405 out of
422)
Customer Reviews for Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Customer Rating
3
Has a crease on screen from fold after 5 months
on July 12, 2022
Posted by: Koolkira
from Minneapolis, MN
[This review was collected as part of a promotion.] I got this 6 months ago and hardly food it but I'm already getting a big crease where it folds a month ago. Works well as a phone otherwise but I thought the folding would be good for at least a year.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy Bethany, Social Commerce, July 25, 2022
Hi Koolkira,
Thank you for your review of the Galaxy Z Flip 5G. It sounds as if your phone should still be under warranty so I’m attaching the link below. Please feel free to reach out to them for guidance with your crease. I’m also attaching Samsung Support in case you need further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Thank you for your review of the Galaxy Z Flip 5G. It sounds as if your phone should still be under warranty so I’m attaching the link below. Please feel free to reach out to them for guidance with your crease. I’m also attaching Samsung Support in case you need further assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable Samsung
on July 12, 2022
Posted by: Julie1972
from Clifton, NJ
[This review was collected as part of a promotion.] I chose Samsung due to their reliability in technology products. After 20+ years of being a Blackberry user I was struggling with finding a replacement especially because I'm so used to the physical keyboard. I'm no fan of on-screen keyboards but I do love the text to type option, otherwise I probably wouldn't text or even use my device. The flip phone makes it easy to carry and store in a small purse or even my pockets. Thanks, Samsung for making things a little easier to transition over after being such a diehard fan of another brand that's no longer available. I also own 5 Samsung TVs so that made the decision of which brand to purchase.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 22, 2022
Posted by: Bertybrate
from Nevada
Expertise:Intermediate
[This review was collected as part of a promotion.] This z flip 4z is amazing. I live how customizable it is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Flip 4
on September 29, 2022
Posted by: RobL
from CT
Expertise:Intermediate
[This review was collected as part of a promotion.] Super cool design, if you're tired of giant phones that barely fit in pockets, this is it. Crazy fast
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it
on September 29, 2022
Posted by: Aquariun
from Oklahoma City
[This review was collected as part of a promotion.] I really liked the compact Samsung Z flip phone. Screen and picture quality is great. I don’t like the fact that there’s limit on on how many times we can flip it. Also battery life is not super awesome. Overall love it because is fun foldable design.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone, no more butt dialing
on September 29, 2022
Posted by: Anonymous
from Chattanooga, Tn
Expertise:Beginner
[This review was collected as part of a promotion.] This phone is so good, I always get compliments on it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool and stylish!
on September 30, 2022
Posted by: Shells
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this as a birthday present for myself. 10/10 would recommend! I used iPhones since smartphones were a thing and I do not regret switching over. Love the customization and look of the z flip 4.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
INNOVATION!
on September 30, 2022
Posted by: Roko621k
from New York
Expertise:Expert
[This review was collected as part of a promotion.] What I love most about Samsung is they are kinda fearless, they are not afraid of thinking out of the box, this form factor for the Flip is AMAZING!
Absolutely love FLEX MODE!
So far after 3 days no regrets!
Absolutely love FLEX MODE!
So far after 3 days no regrets!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US