Customer reviews from Samsung US
Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Average customer rating
4.7
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
335
4 Stars
84
3 Stars
9
2 Stars
6
1 Star
3
96%of customers recommend this product.
(
405 out of
422)
Customer Reviews for Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Customer Rating
4
So Useful!
on October 8, 2022
Posted by: Vickyyy
from Boynton Beach, Florida
[This review was collected as part of a promotion.] I got the Galaxy Z flip 4 a few months ago and it has so many useful features. The only thing that's stopping me from doing a full 5 stars is that the battery runs out a bit quicker than usual, but other than that, great phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
1 year mark
on October 8, 2022
Posted by: Rainne
from Fremont CALIFORNIA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for 1 year and a couple days ago the phone started acting up after being perfect. I will flip open the phone and the screen does not turn on, I have to press the side button a million times in order to get it to function again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 11, 2022
Hi Rainne,
Thank you for taking the time to review the Samsung Galaxy Z Flip 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. I've attached a link to Samsung Repair Services. Often times they are able to accommodate in home and walk in services for your convenience. Please reach out to them for convenience. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip 5G. We appreciate all critiques as we strive to innovate and improve on our product design and functionality. I've attached a link to Samsung Repair Services. Often times they are able to accommodate in home and walk in services for your convenience. Please reach out to them for convenience. Thank you for being a valued customer. -Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 8, 2022
Posted by: Fventura
from Maryland
[This review was collected as part of a promotion.] Compact, easy to use phone, I love this phone is easy to carry it too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 8, 2022
Posted by: Vict
from Kailua, HI
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone a month ago and to be honest, I'm loving it so far! The only complaint I probably have is the feature when it's folded. I wish it could be that I have one side where it's a YouTube video and the next some other app. The phone is super cool and I'm so glad to have it.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 8, 2022
Posted by: AbdMuz
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] After using this phone for about a month I can seriously say that this is one of the most solidly built and well specced phones I have ever used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So cool!
on October 8, 2022
Posted by: Viveelan
from Utica, NY
[This review was collected as part of a promotion.] I'm still learning all of the things this phone can do but I absolutely love the size when folded. It fits nicely in my pocket, it's not clunky. I love the ease to use it folded with two windows. Its so much easier to hold for selfish. I love the cool colors!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrades
on October 9, 2022
Posted by: Rudebwoy
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the Z Flip 3 then I upgraded to the Z Flip 4. You can tell there has been some great deal of changes done from the 1st version to the 2nd. The feel of the phone is awsome and the upgrades were excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love concept, good features
on October 9, 2022
Posted by: Paco
from Willowvick ohio
[This review was collected as part of a promotion.] Although phone is getting hot, and charge goes faster than expected
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 11, 2022
Hi Paco,
Thank you for your review of the Samsung Galaxy Z Flip 5G. We value all feedback as we strive to remain innovative and improve on the functionality and design of our products. I've attached a link that should be helpful with keeping your device at its correct temperature, and some that will help elongate the life of your battery. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip 5G. We value all feedback as we strive to remain innovative and improve on the functionality and design of our products. I've attached a link that should be helpful with keeping your device at its correct temperature, and some that will help elongate the life of your battery. If you need any further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US