Customer reviews from Samsung US
Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Average customer rating
4.7
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
335
4 Stars
84
3 Stars
9
2 Stars
6
1 Star
3
96%of customers recommend this product.
(
405 out of
422)
Customer Reviews for Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Customer Rating
3
Good concept
on October 6, 2022
Posted by: roc the casba
from San Diego
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone a month ago and although it is a good concept but some of the graphiocs do not fit in the screen.
i.e. social media viewing cuts off 10% of video and can not find a fix
i.e. social media viewing cuts off 10% of video and can not find a fix
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 6, 2022
Hello,
Thank you for taking the time to review the Samsung Galaxy Z Flip. We appreciate all feedback as we continue to bring our consumers the best in product design and functionality. Please reach out to Samsung Support, attached below for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip. We appreciate all feedback as we continue to bring our consumers the best in product design and functionality. Please reach out to Samsung Support, attached below for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Almost same as last model and with treble battery'
on October 6, 2022
Posted by: California
from Riverside, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Almost same as last model and with treble battery.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 7, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all critiques as we strive to innovate and improve on our product design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value all critiques as we strive to innovate and improve on our product design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but has issues
on October 6, 2022
Posted by: Jack
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the floor during the promotion. I liked the idea of a more compact phone. The features are good. I knew the batteries were smaller than my old phone but I have to charge half way through the day at least. Another problem I never experienced before is when using Whatsapp video and chat, I get a message saying the phone is overheating. I thought these phones were supposed to multitask. I am not happy but I am stuck with for 2 years. If it makes it
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Bethany, Social Commerce, October 10, 2022
Hi Jack,
Thank you for your review of the Samsung Galaxy Z Flip 5G. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. I've attached some links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature(samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip 5G. We appreciate all feedback as it ensures we remain innovative with our product designs and functionality. I've attached some links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature(samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Decent
on October 6, 2022
Posted by: TonyaC
from Somersworth Nh
[This review was collected as part of a promotion.] I got this phone because I ended up leaving my old phone (21 5g galaxy) in a Lyft when we were out of town. I have no complaints this phone does everything my last phone did. I guess it does a lot more but I haven't really played around with it a whole lot. I like the flip design and I thought the line in the middle would bother me but it doesn't.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 6, 2022
Posted by: Gary
from Harrisburg, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this three weeks ago and it is such an upgrade from my prior Galaxy S7.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on October 6, 2022
Posted by: Pharmtech
from El Paso, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I finally got a new phone and I love it! Being able to fold it makes it so easy to put in my pocket
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile phone and easy to carry
on October 6, 2022
Posted by: Skeptical buyer
from California
[This review was collected as part of a promotion.] I have used this phone for a few months. Well designed phone and easy to carry in pocket. When opened it has a large screen, great resolution and sound. The camera is versatile with great pictures. It offers all the features of a large phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great design
on October 6, 2022
Posted by: Ardicuka
from West Jordan, UT
Expertise:Expert
[This review was collected as part of a promotion.] It was a good buy and a selection for a fold smartphone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US