Customer reviews from Samsung US
Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Average customer rating
4.7
(437 Reviews)
Rating breakdown 437 reviews
5 Stars
335
4 Stars
84
3 Stars
9
2 Stars
6
1 Star
3
96%of customers recommend this product.
(
405 out of
422)
Customer Reviews for Samsung - Galaxy Z Flip 5G 256GB (Sprint)
Customer Rating
5
Love this phone
on October 6, 2022
Posted by: Dree
from Colorado Springs
Expertise:Expert
[This review was collected as part of a promotion.] I traded in my 22 Ultra that I had only had for 3 months for this phone. The ultra didn't hold a battery and I just wasn't pleased with the speed. I was worried that this phone would be the same but I am pleasantly surprised. It holds a battery longer and speeds are much better. I'm not an avid photographer but the camera is amazing. I feel like the phone is more durable because of the fold feature. The only thing that bothers me is the screen glare when wearing polarized sunglasses and using GPS. I love this little compact phone and get compliments all the time. The crease is less in this model than older ones too. It takes a little bit of time to get used too but I have found I don't even notice anymore. I am please with my purchase. I was really disappointed with the 22 ultra so glad that this one fits my needs. Pic is a photo of Aspens that I quickly snapped to show quality of the camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just what the girls need.
on October 6, 2022
Posted by: Brewcrew2016
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the phone; the size is the best feature and I love the convivence. You don't have to open it to answer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on October 6, 2022
Posted by: Mskandice
from Austin, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the color of my phone. I hate the line that goes across my phone. You can feel the indentation from the line crease and there also is a color change slightly when you go from the bottom to the top or top to bottom. There is also an issue with pictures, you can't view the whole picture without taking extra steps. Other peeps with the same phone have also mentioned these annoying issues. I wish I never traded my S21 honestly.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 10, 2022
Hi Mskandice,
Thank you for your review of the Samsung Galaxy Z Flip 5G. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I’ve attached a link to Samsung Support, please reach out to them for assistance. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip 5G. We appreciate all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I’ve attached a link to Samsung Support, please reach out to them for assistance. Thank you for being a valued customer. –Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
It folds
on October 6, 2022
Posted by: Bandit
[This review was collected as part of a promotion.] Nice phone can hide in my pocket at work!! Plus nice screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything works Great
on October 6, 2022
Posted by: Hippie6073
from Wesley Chapel, NC
[This review was collected as part of a promotion.] I received about 2 weeks and put all my product from S10 + without any problems. I am learning the phone and am very pleased with how everything works. From the sound to the visual. Including the camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lj
on October 6, 2022
Posted by: Linda
from New York
Expertise:Expert
[This review was collected as part of a promotion.] Actually the same as the Flip 3 better battery though
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on October 6, 2022
Posted by: BuanQ
from Livermore, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] Had it for about 1 month now and I love it, the flip feature and the ability to see message headlines on the small screen without the need to flip open the phone is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE
on October 6, 2022
Posted by: Jdl1
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from my z flip 3, Great phone compact fits in your pocket without sacrificing screen quality sound or performance. Going to be a z flip customer for years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US